Storage Sense

4.8

Based on 428 reviews

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Shomari

23:08 03 Dec 23

Maija and Gwendolyn were terrific and extremely helpful. We were in a pinch with the prospect of moving very soon and we needed storage on short notice. Couldn't be happier.

Nikki F

16:41 01 Dec 23

Gwen took care of me when I got both my units. She was amazing and so helpful. Great experience

Patricia Wilford

21:08 30 Nov 23

The storage was nice and clean and the people that waited on me were so nice 5 Star baby!!!

enrqiue rodriguez

16:16 28 Nov 23

For the little storage I had it was too expensive. It would have been ok at like 50$ but not 100 that it was raised to before I emptied it out.

John Gnagi

13:26 16 Nov 23

The only comment I have is the people there are very nice and helpful people

onika chamberlain

18:16 15 Nov 23

It was honestly amazing I had never had a storage unit before and the people that helped me were very patient and told me everything I needed to know we also got a few laughs in which made everything so much better and less stressful for me

Kari Bell

14:40 09 Nov 23

Courtney Derry

00:44 07 Nov 23

Easy, useful

Scott Frank

15:01 06 Nov 23

Maija is great. Very attentive to detail and personable.While I was in the office finishing up business, I witnessed Maija once again prove that she is amazing at her job as she was very patient with a client on the phone and she was able to work out a solution with him.

Shuntel

15:52 02 Nov 23

Maija Hoag was a very nice lady with a sense of humor and professional. She didn't price gouge and found the best storage space for me and I appreciate it.

Ty Fleming

19:35 01 Nov 23

Maija is the best in very helpful in supporting thanks

Randy Adams

12:04 31 Oct 23

This place has some of the best staff I've seen. Thank you for all you do. Very helpful..

corey stewart

21:41 27 Oct 23

Man we have to much stuff

James Ormsbee

21:32 27 Oct 23

Best customer service

Megan Spurgeon

12:59 20 Oct 23

I liked that I was able to do everything online and in minutes. The storage unit is slightly smaller than advertised but I was still able to fit everything in it that I needed to. I had no trouble opening the gate and everything looks clean and fairly well kept. The front desk clerk was also very nice and easy to work with.

David Sterrett

18:21 09 Oct 23

The Arelious Road storage it’s been the best that I’ve ever rented the lady manager is on top of thing They really know the term customer service no complaints after all the years I was there God bless her and Godspeed

Eric Tanner

14:59 07 Oct 23

The best storage unit in lansing the manager is great very polite and respectful they treat u like family here will always trust them with my products.

Pat Pixley

18:39 03 Oct 23

Hard to give a five star Rating when the price goes up and nothing improves.

Phylis Pease

15:51 17 Sep 23

Very nice employees

Aaron Trammell

05:31 12 Sep 23

Friendly staff!

Bobbi Dodson

04:09 12 Sep 23

Great customer service and great unit for a good price.

Margaret Hernandez

20:12 01 Sep 23

Very nice and respectful

Gloria Kania

15:20 28 Aug 23

Easy to work with and very professional!

Mark Jaeger

12:10 17 Aug 23

Entry is reasonably secure (exit too). Nothing fancy, but it's useful.

Mary Byrne

18:59 16 Aug 23

Maija was so AWESOME with helping us. We love her!! Thank you so much Maija!

Krista D. La Tulip

13:45 12 Aug 23

They were great

Skyler

12:08 10 Aug 23

During my time using storage sense, I never had any issues. Both move-in and move-out were straightforward and simple.

Bobbiejo Ward

23:23 08 Aug 23

Maija was extremely helpful and very polite. Would definitely recommend!

Katie Mack

20:45 07 Aug 23

Maija was incredible and very helpful. Great service- would recommend!

Jolee Northrop

20:12 07 Aug 23

Maija was very helpful!! She got me the best price and aided in every step of the way. Would highly recommend storage sense to everyone 🙂

Chris Carnegie

19:55 07 Aug 23

Customer service was great and Maija was very nice and helpful.

John Mason

20:08 04 Aug 23

Bob Scriver

13:29 01 Aug 23

Clean, secure, and easy to work with.

Wendy Pickott

18:28 31 Jul 23

This place is safe and secure..Office staff always pleasant to work with.

Josh Property Maintenance

16:05 31 Jul 23

Excellent customer service and great storage rate's!

Adrienne Hansel

04:07 30 Jul 23

I needed a storage space and waited until the last minute to get one. When I drove up, the manager wasn't there and the door was locked.I called customer service and they got me settled into a storage unit within 20 minutes, all over the phone. Excellent!

Cassidy Cheeks

19:13 29 Jul 23

Majia did amazing ! 5/5

Nate Pierce

18:22 29 Jul 23

Bobby Clark

11:18 25 Jul 23

Nice and friendly atmosphere

Josh Clark

20:36 24 Jul 23

Maija was great

Jared Hurst

19:44 24 Jul 23

Speedy Flowers

18:04 22 Jul 23

Wonderful customer service and safe area

Deniz Choban

21:46 21 Jul 23

Probably the best storage in East Lansing. Staff are very kind with customers and the prices are really good

Lamar Dimitry

21:45 21 Jul 23

The woman at the counter was so very kind!

Ryan Lord

17:25 20 Jul 23

Great service!I would call, they would call back, never any issues.Thank you.

Rogelio Resendiz

02:09 18 Jul 23

Great service from Marija Hoag

Benjamin McLean

19:52 17 Jul 23

Great service w/ a smile

Christine Servis

12:48 14 Jul 23

So far so good. Very accommodating and the customer service was great. Our unit (a 10x10 has a regular size door (instead of the big roll up door) so some items won't go in. This was never discussed so had no idea it was a thing. We'll see if my first bill reflects some disputes on the paperwork but otherwise it has been a smooth and easy process. Thanks Maija

Hope Terrill

22:15 01 Jul 23

Ariel

17:33 30 Jun 23

Both ladies were very friendly, helpful, and understanding of my situation. They just get it. 5 stars.

Felicia Blackman

13:01 28 Jun 23

Very grat experience staff were wonderful professional and would definitely recommend

Becky C

21:31 26 Jun 23

Called at 4:00 pm and needed a unit asap as my son was moving out of state early the next day and realized he needed storage for a few things he couldn’t take. We were able to secure a unit immediately, the entry code was emailed to us promptly, and there was a welcome packet waiting in the unit , including a new padlock to keep later.

Steve Rogers

23:13 21 Jun 23

Friendly staff

Helen Taylor

00:12 20 Jun 23

They had great customer service experience very friendly very knowledgeable and explain all the rules and guidelines for the storage unit and even advise me if my lovely en. Couch with that in the current. Unit that I wanted I will rent from them again

Bertin Maldonado Crossroyale

20:23 19 Jun 23

Very kind people

Cynthia Bush

11:40 14 Jun 23

It was great. Storage unit was very clean. The office people were very pleasant and great help with any questions we had.

Brittaney Garvey

21:13 13 Jun 23

It's good

Seretta Lockridge

16:34 09 Jun 23

They explained everything to me and I appreciate it greatly price. Very helpful. Come check them out if you ever need storage. No hidden fee as well

Victoria Soliz

11:50 09 Jun 23

Amaria Williams

13:08 08 Jun 23

Was greeted immediately, all three lady’s in the office gave great customer service. All were polite and very informative. Glad that I chose storage sense!

Antwaun Kent

02:53 07 Jun 23

It was fine. Expect now this survey that's an infinite loop. Agreeing with others about the staff. First class and very helpful!

Jason Hoyland

14:53 06 Jun 23

Great

candie hamilton

20:17 05 Jun 23

Very caring. Thank you Jennifer.

tami8681

12:43 05 Jun 23

We needed a storage unit quickly. We were able to do everything online. Super quick and convenient.

Yanice Jackson

06:04 01 Jun 23

The staff goes above and beyond to satisfy customers. I have a great personal relationship with the staff. They are awesome and will go above and beyond for customer satisfaction.

Yanice Jackson

12:33 31 May 23

The staff goes above and beyond to satisfy customers.

Joe Chambers

17:20 17 May 23

My experience with Jennifer was very pleasant.She was kind and sincere when asking and answer questions about the storage facility.

James Isaac

20:03 15 May 23

Maryam Almomen

17:46 11 May 23

Evelyn Griffith

22:30 04 May 23

My stuff was in the exact same condition as when I put it in there. Easy in and easy put process! Folks in the office are friendly too.

Dan Singer

19:58 04 May 23

Staff is very knowable and helpful. I found our unit to be very clean and dry.

David Li Ortiz

21:56 02 May 23

Sanjana Gowri Shankar

15:26 29 Apr 23

Amazing service!

Amery Bartlett

03:26 28 Apr 23

Maija was wonderful to work with, they have been quick with responding when I leave a voicemail or assisting me when I have questions. Facility is clean and very secure! Would recommend them out of all the other storage facilities in the area!

Da CreatureMan_7414

22:11 26 Apr 23

Had a last minute issue with moving and needed storage with 24hr access immediately... Stopped at storage sense in Lansing Michigan and got some of the best customer service an individual could ask for by Maija Hoag the Assistant Manager!!! Thank you all so much for the great service!!!!

Pamela Miller

16:39 25 Apr 23

Both Jennifer and Maija are amazing. Both provided excellent customer service and were very helpful. Service with a smile! Looking forward to moving day and for having our goods stored safely and securely with this great team!

Mike Chance

10:56 25 Apr 23

staff was always; friendly, courteous and helpful!

Judy Bardy

13:33 23 Apr 23

Wonderful service!

Teagan Puckett

22:59 14 Apr 23

Very friendly and helpful. Thanks Maija

Aaron Dixon

20:20 14 Apr 23

Amazing

steve lockhart

20:16 14 Apr 23

Awesome service fantastic 👏

Elizabeth Newberry

11:43 11 Apr 23

The ladies that work at storage sense are very friendly and knowledgeable. Very helpful and courteous. Like doing business with them. Thank You so much.

Julie Schuurmans

15:56 07 Apr 23

Great customer service at the Holt location. The ladies in the office were very helpful and answered all my questions. I felt welcomed with their quick, efficient and courteous service. I would refer all my friends who need a safe, clean and affordable storage place here.

MissClayMsDavis

18:53 06 Apr 23

Deeshpaul Jadir

16:15 06 Apr 23

Melind Latham

17:08 03 Apr 23

friendly staff

Chemi Rayos

15:52 30 Mar 23

I had a great experience! Everything was professional and quick and a good price . I even had a welcome packet in the unit that was pretty cool

Joanna Cain

19:10 21 Mar 23

Friendly understanding and so helpful in a time of need

Deadato Jordan

15:34 20 Mar 23

Great customer service!!

Brianna Franks

18:59 18 Mar 23

Jennifer is great! Super informative and helpful. Answered all my questions!

Sammy Weed

21:32 23 Feb 23

Great experience! Jennifer was very knowledgeable and friendly, left very satisfied, and the place was spotless, very neat and organized!

pablo jimenez

14:19 17 Feb 23

The storage is well located and the attendant was informative about the store operations, local weather and city in general

Sheri Pruitt

13:46 02 Feb 23

Customer service is amazing. The ladies took their time explaining everything.

Lexkat

16:59 01 Feb 23

The staff was friendly & helpful. The storage unit I rented was perfect for my needs. The property itself felt safe & secure. Best storage unit I have ever rented.

Cav3man Chris

04:07 31 Jan 23

Karen Oxby

17:38 30 Jan 23

Jennifer was absolutely wonderful!! She was incredibly thorough and kind and new exactly what she was talking about. Any questions I had she answered, not only with a smile, but knew the answer and was very informational. In my opinion she deserves not only a raise but a promotion as well. 10/10 would recommend working with Jennifer anytime.

Kathleen Osborn

15:05 23 Jan 23

Safe and accessible storage! Even had a few packages delivered here. Clean, dry, and safe.

philbert2571

23:01 17 Jan 23

No problems, no issues. Would recommend.

Adam Mcguire

15:35 13 Jan 23

Awesome customer service, this is the best storage place I have been too. Jennifer Howell is awesome. Keep going other places, but still keep coming back here

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Storage Sense in Lansing, MI on North Aurelius

Looking for affordable options for storage near Lansing, MI? Storage Sense on North Aurelius Road is here to help. Whether you are a new mover or longterm resident of Lansing, Storage Sense provides affordable storage options that can meet your needs and help you keep your belongings safely near you. Ready to get started? Rent online today and you can complete the entire storage process online.

Self Storage Features

Storage Auctions in Lansing, MI, on North Aurelius Road

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Storage auctions will be held online at Storage Auctions.