Choice Protection - Protect what matters to you. A tagline with a white checkmark in a red box.

Learn more about our Choice Protection plans, what they cover, and how you can file a claim if any damage occurs. For more information, please reach out to your location’s manager. If you would like to use your own protection, please remember to provide proof your Declarations page within 24 hours of your rental.

Choice Protection plan table indicating covered losses. Covered losses include Fire, Explosion, Vehicles**, Vandalism, Burglary, Flood, Earthquake, Wildfire, Rodents ($500 Limit), Winter Storm, Severe Storm, Windstorm. A $50 deductible applies to each and every loss, increasing to $250 if there is a burglary claim in which a disc or cylinder lock was not used. Claims Process - work with your store manager or call for more info. Coverages include $3,000 for $15/month, $5,000 for $25/month, $7,500 for $36/month, and $10,000 for $47/month.

Owners’ liability will arise ONLY IF Owner is negligent or breaches some other duty to you as Occupant AND you suffer a loss. Examples of when an Owner would be liable include, but are not limited to:

  • IF Owner is negligent by not repairing the roof, AND you suffer a loss due to water damage.
  • IF a fire occurs as a result of Owner’s negligence or other breach of duty, AND you suffer a loss due to fire, smoke damage, or water damage.
  • IF theft or vandalism occurs because of Owners’ negligence or other breach of duty, AND you suffer a loss due to theft or vandalism damage to your property.

* See Protection Plan addendum to Self Service Storage Rental Agreement for full terms and conditions.
**Only vehicles stored INSIDE storage units are covered under this coverage.
***Premiums are subject to state tax where applicable.

This is NOT an insurance policy and the Owner is not an insurance company.

Filing a Claim

Have you experienced damage or loss due to one of the above covered losses and need to file a claim? Report a claim here.