Storage Sense - Lansing - S Creyts Road

Google Rating

4.5

Based on 134 reviews

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Storage Sense

4.5

Based on 134 reviews

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Annalise Wilson

21:33 23 May 23

Andrew Syrek

14:57 22 May 23

Storage Sense was a great place to keep my belongings for the last 5 years. It is a clean, well maintained facility with gated security that helped me have peace of mind that my stuff was safe. Jerry was very helpful anytime I had questions or concerns about my unit. Overall, would recommend using Storage Sense to keep your belongings.

Footprints of Michigan

14:49 16 May 23

Loved signing up online so easy

Carrie Roux

15:23 09 May 23

Great communication. Staff was helpful and directions were easy to follow.

Laura Barrett

14:16 09 May 23

They were very curious.

Danyell Dunning

11:41 09 May 23

Everything was fine until I was locked in from inside I think you guys need to still let your costumer out inside of locking them in I got to the gate at 10:01 from loading my unit and had to wait 30 minutes and call the police to be let out

steve florian

11:54 01 May 23

So far so good, just wish the admin fees weren’t as high

Hilary Henson

15:16 28 Apr 23

Mitch Wood

14:06 25 Apr 23

Excellent office staff and service.

Steve Guerrero

11:27 25 Apr 23

Love this place , you feel like family, Jerry is just a great guy, respect in the community for sure .Rented couple units then back to one , now I’m back for another, just a beautiful safe place 💚Thank you Jerry !!

Saravanan Dhanapal

11:52 21 Apr 23

It was a good experience. Worth for the money.Even in winter the storage place was good. No damages to the things inside the storage.

Lucia Singer

15:03 13 Apr 23

We were only there a short time. On move out, our key broke in the lock and your staff was so helpful in getting us into our unit. They of course, verified by asking for identification, which was a relief to know they held our unit in safe regard.

Denise Fisher

16:59 04 Apr 23

Very professional and helpful. Nice facility

Jamie Conn

15:20 24 Mar 23

Quick, easy, great customer service. I shopped around and they have the best prices, and great incentives! 10*

Darryl Williams

16:09 22 Mar 23

The attendant was very courteous and personable, he made the experience very easy.

James Hile

16:16 09 Mar 23

Excellent experience and the Mgr. Jerry is very helpful!!!

Christine Smith

12:52 03 Mar 23

They were polite and helpful. Very attentive in making sure I knew how to get lock on and answered all my questions.

Brian Milam

00:09 17 Jan 23

The team was very helpful. They explained everything to me. I really appreciated that the unit I chose was clean. Thank you

Carrie Hill

01:57 01 Jan 23

Wish I didn't have to use storage, but this works for me.

Kellie Miller

19:07 26 Dec 22

Allen Tipper

13:57 21 Dec 22

They made setting up my storage situation (renting a place to store a vehicle, rather than a normal storage unit) simple, during a time when everyone else in town was making it complex. The attendant who helped me through the paperwork was great, and all told, things simply went as they should be.

Gabrielle Duford

16:50 17 Dec 22

Zac bobo

16:13 16 Dec 22

Jerry is amazing , super helpful knowledgeable and kind !!!!

Lucas Peña

13:08 16 Dec 22

Excellent customer service safe and secure location would recommend 10 times over

Gwen Coney

12:38 18 Nov 22

I have used this facility twice, Great experience each time!

Hunter Mathes

18:30 18 Oct 22

Jerry is awesome pretty kind and understanding of difficult situations good insurance rate and good security

Bradley Conn

21:51 03 Oct 22

We have been using them for years for our corporate storage needs. Facility is always very clean, and is very secure.

bailey versluis

17:50 24 Aug 22

Individual coded gating is a plus! Felt secure. Good prices.

Glen Thompson

16:52 16 Aug 22

Very Friendly and Helpful. The storage units are clean. This place is very convenient right off Lansing Road.

Wesley Berger

16:50 04 Aug 22

Storage units were well secured with surveillance cameras. Property manager was extremely kind and helpful. He even gave us bottled water as we were moving out!

Dennis Kaliszewski

16:45 30 Jul 22

Clean, friendly staff, easy to set up and close account.

Food Service Director

19:01 13 Jul 22

Gabrielle Rendon

12:29 12 Jul 22

I have been there since 2018 with no issues. Quick responses from staff when needed.

Joshua Crabtree

16:39 06 Jul 22

Diane Chillers

11:32 14 Apr 22

It was very pleasant. The Rep was very friendly and professional.

Terri Ladd

14:55 02 Mar 22

Amanda Montemayor

23:04 29 Dec 21

Jerry at Storage Sense on S. Creyts was a pleasure to work with! He went above and beyond making sure I had the right size unit with very reasonable pricing!!

Larry Trice

20:54 01 Dec 21

Great service

Siara Hicks

14:18 15 Nov 21

I've rented a unit in the past and needed one now so I told my husband we are going here again. I'm very pleased to be renting the unit we will be back again if needed in future.

Christina Bryant

17:59 13 Nov 21

Brian Burdette

17:59 13 Nov 21

John Nichols

12:11 11 Nov 21

Friendly service. Helpful. Clean facility.

Robby H

19:20 28 Oct 21

amelia shaw

14:58 28 Oct 21

Tristan Ayers

16:22 20 Oct 21

Laura Downer

20:02 13 Oct 21

Sarah Pehlivanoglou

18:02 31 Aug 21

Great customer service still exists! There was no part of my process of renting a unit that wasn’t pleasant and informative. This was a last minute decision in my stressful moving situation and I left Storage Sense relieved and feeling secure in my decision to rent from your company! I will be referring Storage Sense with complete confidence! Thank you so much!

angela gardner

14:34 30 Aug 21

Gentleman at the front counter was kind and helpful.

Christian Bowser

12:09 23 Aug 21

Staff was easy to work with. The only issue was the door to the unit would sometimes not coil itself properly when opening.

Ben Wells

15:44 10 Aug 21

My with storage sense was good.

Lincoln Child

13:15 13 Jul 21

Unit was always dry and I never had any issues with mice or bugs.

Tanya Love

21:40 07 Jul 21

Debi Bedenbender

13:42 17 Jun 21

Loved how clean the area is kept and how friendly the office staff was.

R L McD

23:53 14 Jun 21

Tony Coleman

18:12 24 May 21

It was super quick and easy to get setup and I am very pleased with the unit :)I am a vending machine operator and they where even helpful in getting my somewhere that had power to test machines! Would highly recommend:)

Cody Carns

16:24 30 Apr 21

Desiree was fantastic and very welcoming!

McPhee Enterprise Inc.

00:04 23 Apr 21

Storage Sense has been a great facility for us, but not a fan of the monthly increase in rental fees.

Pamela Austin

23:35 06 Apr 21

Great place with wonderful staff. Highly recommend if you need storage help.

Terry Wampler

21:06 01 Apr 21

Nice buildings and great customer service.

Jeanine Ranes

11:56 31 Mar 21

All personnel were very friendly and helpful. I appreciated the easy access and exiting system. Storage lockers were dry and secure. Thank You!

Brian Milam

12:12 16 Mar 21

Clean facility and well maintained.Jerry was easy to work with.Easy access to facility.Electronic billing was convenient.

Beverly Nichols

15:42 05 Mar 21

Very clean.Helpful staff.

Scott Kimpel

22:25 25 Feb 21

Desire was a great help! I had originally tried to rent online, but after some difficulties, I had to call the store. Desire quickly resolved my issues and I was out the door in ten minutes. Thanks, Desire!

FlukeSS

18:27 10 Feb 21

Edit: The company was quick to call back and address the observed issues. The issues have been corrected. Changed review to 5 stars.Thank you

Jane Morris

22:29 28 Jan 21

Desire Keys was very helpful. I had a lot of questions because I have never used a storage unit before. She was friendly and informative.

Gregory Stanislawski

01:40 12 Dec 20

4724 S. Creyts Rd. location was very convenient and manager made me feel welcome when I walked in. Friendly staff and location was clean and saw manager policing the grounds several time when I was there. Always said hello and thanked me for being a customer. I will have no problem renting there again soon. When a company has such a concerned employee it in itself is a valuable asset. Looking forward to doing business there again.

karen mcbride

02:45 03 Oct 20

Real nice

andrew alexander

03:20 01 Oct 20

Joe Haigh

17:34 17 Aug 20

Just needed to store some stuff while moving

Kristina Pierce

00:37 18 Jun 20

Brian Wood

17:19 01 Jun 20

Amy McCoyswqQ

19:10 20 May 20

Jody Combs

19:07 05 May 20

Desiree was very nice, helpful and knowledgeable. And it was a quick and painless process over the phone. Thank you so much.

Mindi Gay

17:43 17 Aug 19

noe flores

21:21 27 Jun 19

Nice place no problems

Death Blow

02:32 18 Jun 19

Janet Lower

12:26 18 May 19

Chris Ning

18:15 17 May 19

Sue Nutt

19:16 20 Dec 18

Genise McCollum

18:22 16 Dec 18

Jamshed Marayimov

03:30 03 Dec 18

Staff is very helpful and friendly. Jerry is the best man thanks for your help

Ali Beha

22:19 13 Nov 18

adam wood

15:36 19 Oct 18

Brent McCampbell

09:37 11 Oct 18

fine

Jeny Davis

14:35 24 Jul 18

I brought my 22 year old son here over the weekend to store his things he is collecting for his first apartment. He went in by himself and was so happy when he came out by the level of ease the employee made this experience for him. He said they were so friendly and helpful. I was pleased that they kept his reservation for over a month because he kept being sent out of town on work and couldn't make it in. They also honored the half off deal from the original reservation even though he didn't make it in for a month. This place is the best storage place I have ever been to!

Joel Mires

10:22 08 Jun 18

The price was right and very conveniently located. I would recommend they repair some of the large pot holes in the drive near the rear storage units. There was also some confusion over records as to if there was a unit available. It worked out in the end though.

Keegan Lamp

23:26 07 Apr 18

Manager Jerry was very helpful and detailed. Went above and beyond helping me pick the right unit for my needs and getting me started.

Inari Ramos

03:34 07 Apr 18

Cre8tive High

16:52 05 Apr 18

Reserving online was easy and effective and the follow up call was fast. I was able to see the size of the unit and others to compare so i knew exactly what I was getting. The discounts were listed online too.The quality of the unit and grounds is on par with other facilities. The grounds were well kept, no debris or trash in sight. All paths to units were clear. The drive to the unit was simple but they don’t leave enough room for a truck, it is too narrow to back in and face your trunk or bed into your unit. The doors seem a bit flimsy for outdoor units but I suspect they’ll hold up proper for summer storage. The units have high ceilings but they’re not flat which is not an issue if you’re not standing anything up. You can pile high but you wont be left with much room to move things stacked high as there is a grid like structure to the ceiling.The fees are reasonable. The cost of supplies on site are reasonable. Incentives to rent here are available. There is one person there or was when I rented and he was away for some time which delayed my movers by 20 minutes. My movers were kind enough not to charge me for that time as I had no control. So I would recommend setting an appointment or getting the key code and setting up of your lease prior to move in date because this is not a place for prompt service. He was kind and got everything completed and let my guys in during the lease signing process. Everything was executed properly, the cost was the same as quoted as were the terms. I would just recommend not coming in when you are on a time limit.There’s a fee for paying on the phone and online, the true fee free way if you’re not local is auto-pay. I wish I had known that before renting. Not a huge issue but I will be away for some time and it is not possible for me to come in to pay. You have to come in to setup auto pay too. So their technology is a bit dated. Many business have omitted convenience fees for customers this is an archaic practice, using online payment systems is a cost of doing business.I will review again once my lease is up.

Marisela Vidal

13:30 02 Mar 18

We love the staff here and we are pleased

Aaron Espinosa

15:59 27 Feb 18

Very helpful and courteous staff.

Katherine R. Willson

16:34 10 Feb 18

Thank you for the amazing customer service on 08 Feb 2018. Your willingness to assist so readily & your positive attitude throughout made the entire experience incredibly less stressful. Thank you, thank you, thank you!

Sarah kosloski

00:43 14 Jan 18

Cheap and easy

Neva Sulpher

21:45 08 Jan 18

Very helpful, curtsies, answered all my questions, nice clean units and Fran was so helpful.

Gloria Jones

03:36 24 Nov 17

I love this storage facility, I have used one other. I love cubesmart because it's, so clean, I love the gated entry. Spacious rental spaces. I feel safe with my belongings here.

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Storage Sense in Lansing, MI on South Creyts Road

Looking for storage facilities in Lansing, MI? Storage Sense on South Creyts Road offers self storage for Pottersville and Lansing communities. Rent drive-up storage units or indoor storage units. Storage Sense can help you store your largest items, too! We have RV storage space as well. Storage Sense on South Creyts Road is your number one choice for storage facilities in Lansing MI. Rent online today!

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Storage Auctions in Lansing MI

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Our storage auctions will be held online at Storage Auctions.