Storage Sense - Richland Hills

Google Rating

4.8

Based on 122 reviews

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Storage Sense

4.8

Based on 122 reviews

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Ron Ballance

18:28 28 Sep 22

I definitely recommend using storage sense. Kim is amazing and so sweet. She goes out of her way to satisfy her customers.

rd8567

15:54 15 Sep 22

Jackie McClure

14:47 13 Sep 22

Great service; super clean facility!!!! Kim helped us super quickly and got us exactly what we needed. Wouldn’t ever go anywhere else!!

Ace O’Spades

13:21 01 Jul 22

The manager is the best. The facility is golden. Well maintained and easily accessible.

Nicole Evans

23:19 27 Jun 22

Kim was kind, funny, and very helpful!

Thislife Onelife

15:37 23 Jun 22

Tammy Burns

18:29 10 Jun 22

Friendly staff, clean and spacious units that are well maintained! Easy access for customers but secure to outsiders.

Eddie Gonzalez

22:10 09 Jun 22

Anyi Maradiaga

20:41 18 May 22

Curtis Morey

02:26 01 Apr 22

Staff was friendly and professional

Amberlee Wright

16:51 28 Jan 22

Clean, easy process, best price in town with their 1/2 off 2 months special

lafonda dixon

08:02 05 Dec 21

Great place. Clean. Friendly staff.

Taryn Campos

19:54 02 Dec 21

I always had a pleasant experience with the staff! There were a couple times that I went to the office during office hours and no one was there so that was mildly inconvenient. However, whenever I called and left a voicemail, someone always got back to me the same day. The facility was always clean and easy to get in and out of. Thankfully my living situation has improved and I no longer need storage, but I will definitely store with Storage Sense again if I need to!

Roland Roznosky

09:58 28 Oct 21

They have alway been very helpful - friendly - watchful

Loretta Sartain

00:54 08 Oct 21

I've been with the stores least about 5 to 6 years I think I had one problem with rained in my storage they gave me another space that I was still responsible forFew pieces that was damaged I'm still having problems with the rats coming in I guess you can't do anything about that I thought it would help me in a inside storage all is well

Ronnie Wentworth

04:09 29 Sep 21

people were very nice

Daniel Power

17:07 14 Aug 21

Great customer service….as a new customer I thought that getting an spot to park my RV was going to be a hassle but it was simple easy and done in no time…the spot was easy to pull into, looks very secure, and easy to access if I need to

NYCH For life

18:23 22 Jul 21

David Sanders

12:21 06 Jul 21

Hard to find my unit! Very low ceiling in unit!! Friendly people, clean facility!!!

M Aguilera

22:44 08 Jun 21

It was great, the customer service is exceptional!!

Patrick Dowling

19:02 29 May 21

Stephani gave me THE Best service and SO friendly . If you need storage, go there and talk to stephani. She keeps that place clean and secure and couldn't be a better experience. !!!

Ira Thomas

13:43 29 May 21

My Expedia with storage sense has been short lived thus far but it has also been very straightforward. I’ve had the opportunity to work with the staff on moving in and they have been nothing short of helpful. It has been a pleaser doing business with Storage Sense and I’m looking forward to the years to come.

James Owens

22:06 27 May 21

DANIEL ANGELL

15:53 27 May 21

Best price and location and people for the around.

David Veanueva

15:46 27 May 21

Communication could be better after hours, can't sign up until they are open.

Kennedy Williams

23:36 18 May 21

Pat Samaniego

21:38 18 May 21

The ladies at this facility are amazing. Very helpful and friendly. They keep the place so clean and monitor it very well. I highly recommend to anyone needing storage.

Amber L

22:25 23 Apr 21

Super easy set up and friendly customer service!!

Fernando Contreras

01:02 04 Apr 21

Extremely attentive customer service drew me to this facility. Concise and accurate communication is a bonus.

Emmanuel Alvarez

01:27 18 Mar 21

Stephanie is always working hard every time I walk in to work on the property. She's always doing something she's very friendly people are always happy to see her. She treats her customers very well she is a incredible manger. Storage sense is Great.

Brandon Moreno

19:07 17 Mar 21

Very polite and quick service.

Ruth Aguilar

19:49 15 Mar 21

Stephanie could not have been more helpful. She was very courteous and so considerate in even picking our parking spot. I was able to do everything over the phone and email which was so convenient. She also took the time to see if there were any online specials and gave them to me. White glove treatment all the way around. I wish more businesses had this type of superb customer service

Stefanie Neidholt

00:20 04 Mar 21

Friendly, clean, easy access, great prices!

Dreylon Burks

21:10 03 Mar 21

Just got done leasing an office space from Stacy, it was quick and easy and we love the space and would recommend using them to any new business.

Stacy Avila

15:58 03 Mar 21

Stephanie was very helpful and so sweet! Easy move in & great facility.

Stephen Horton

12:15 02 Mar 21

Stephanie was extremely helpful and knowledgeable thank you

Torres Services

07:07 07 Feb 21

Janie Longoria

21:29 30 Jan 21

I liked the facility an that its temp controlled..close to home an very affordable for the space we needed...Storage sense was less expensive then what we had at another location an for the same size and it wasnt temp controlled so we got same size for less an a temp control that we needed an are Happy with it....Thanks Storage Sense.☺

Nathan Scaggs

17:48 23 Jan 21

Stephanie Thomas was very professional and helpful. She was very knowledgeable and helped me pick out the perfect unit. I will be very happy with the unit I have chosen and will recommend others in my family and friends to talk with Stephanie.Thank you,Nathan

Take-Off Moving Company LLC

19:24 19 Jan 21

Amazing customer service! Made everything easy and I was in and out with everything I needed.

Betty Ware

08:24 19 Dec 20

I have had a storage unit off and on at the Richland Hills location for several years. The facility is so clean and in fact, I was there today. When the elevator stopped on my floor and the door opened I smelled a pine cleaning fluid. A very friendly diligent woman was cleaning the roll up doors of every single unit. I was so impressed. The manager, Stephanie, is very professional and helpful. I had a minor payment glitch recently and she handled it quickly and efficiently. She even called me back, on her day off, to assure me that the process had been completed. I highly recommend this facility.

Heather Hancock

03:39 12 Dec 20

Storage Sense is the way to go! I called the North Richland Hills office reserved the space I needed. In a few hours I had my keys and was moving my things in. Stephanie the office manager made it a seamless process for me she was very thorough with showing me around the facility and and educated me with choosing the right storage unit I needed. Every office needs a manager like her.

Grover Session

03:56 09 Dec 20

I have experienced a great relationship with my manager, ms Stephanie the manager has been since becoming mgr.at storage sense one of the greatest mgr.you guys ever had at this location she's customer oriented at all times whoa what s great personality, you guys should always have her at the top of your list when ever a promotion comes available, even though we tenants would really miss her .

Laura Hughes

17:30 03 Dec 20

Sean Foley

14:03 30 Nov 20

I was moving from North Richland hills to Dallas and I needed somewhere to put some things. Originally I was just planning to have these items in storage for 3 months, but I got really busy. I was planning to stop by every weekend and pick up some things from storage to empty it out, but I got busy doing other things. So it took me almost a year to empty out that storage unit. Staff are always very helpful and friendly. I literally never had a single bad experience with them. I wish there was a way to set it up where you could basically prorate the first few days you were there, and then renew your storage on the 1st of each month. I like all my bills to be paid on the 1st of each month. So by clearing out my storage unit, and putting my things in a smaller storage unit closer to where I live, I'm saving myself some funds. The storage unit I'm going to is about $85 a month. It is 5x10 instead of 10x10 period with you all I had a 10x10. but I've given away or cleared out or thrown away so much stuff that I don't really need a 10x10 anymore.

T. huckaby

15:49 27 Nov 20

EXCELLENT AND COURTEOUS STAFF, VERY HELPFUL AND GET YOU THE BEST DEALS. VERY CLEAN FACILITY, CONVENIENTLY LOCATED, WELL LIT AND SAFE. THANK YOU STEPHANIE AND STACIE FOR YOUR SMILES AND WILLINGNESS TO HELP, RARE IN SO MANY BUSINESSES TODAY.

Kathryn Cossi

10:20 27 Nov 20

I recently received emails that my credit card date was expiring and somehow did not correct the information since I have always been on autopay. When I received information that a late fee was added to my bill I called to see what had happened. Both Stephanie and her assistant emailed and worked with me to see that I was taken care of. They both went out of their way to help me and since I have been a customer for a long time and have always paid on time they were able to have the fee waved. Thank you to two kind, competent and hard working employees. Great customer service Storage Sense!!

Kim Birdsong

14:49 25 Nov 20

Storage Sense Richland Hills is the best storage facility I've ever used! Been here for over 5 years and Stephanie is an excellent manager! We had to scale down from two units to one and she went above and beyond to work with me and give me more time to complete the transition! I highly recommend this location!!

Robert Drew

02:48 25 Nov 20

First rate. Professional, fast, knowledgeable. Fifteen minutes from walk in cold to satisfied client. Nice people, good experience.

mwyant19

17:36 03 Nov 20

Stephanie is awesome!

Melody Henson

15:55 16 Oct 20

Stephanie and her assistant were absolutely amazing. Great customer service!!

Karen Martin

02:58 10 Oct 20

Simple and easy

Estelle Crayton

19:39 31 Aug 20

Storage facility is maintained properly NOW old manager was doing a lot of BAD things, double charging over charging and I've had to pay the price because of it. Just recently last month I found that I'm overpaying on my unit by about $40. I've been renting about 3 years and I live out of state. I will be moving my belonging in about 2 months. I can't fault new management for old managers problem because they are always nice and polite when I reach out when I visit storage is always clean and accommodating.

Josh Bridges

16:58 14 Jul 20

Final Edit:My initial experience was good when I moved into this location about 2 years ago, I worked with a lady that was reasonable with rates, and then I loaded up a unit and continued my life adventure, knowing my stuff was secure in a climate controlled environment. I had late payments and received fees but all was reasonable and I paid them as I am just ADD and forget to do things, but made sure I always paid before being auctioned :-p,Then, towards November of last year, A new manager was in place, a male, I think Tim, (not sure), and I noticed that my rent suddenly shot up and nearly doubled (75% increase), and had been charging, or attempting to charge that amount for 3 months. I called and complained that I was chose that unit because of the rate that was offered, and he said "well in the contract we have a right to go up on the rates after X amount of time".. well I was out of state and could not easily do anything about it, so I just did everything I could to pay at the last minute, and when the issue with Covid came up I let it go longer as I wasn't making hardly any money but auctions weren't happening as fast either. I got calls every day and emails from "new" manager, Stephanie. I didn't know anything about her but I decided that by the time I made my next "catchup" payment, I was going to finally go get all my stuff out. I finally received an Auction notification and final balance around June, I had a high balance due to fees, and of course, the price increase. I had expected working with the new manager would be just as bad as the old manager, so I didn't even try until it was time to pay up.I gave my CC info over email to charge and (hesitantly) asked if there's anything they can do to reduce the amount before charging, I would appreciate it.I was very surprised to hear back from Stephanie, the new manager who worked with me on fees and costs, and allowed me to vacate that month. Her making very reasonable efforts to work with me in the end made up for what the old manager forced me to give a 1 star review for.When I arrived back at my unit 2 years later, I expected things to be a mess, (I knew I had let it go to auction status before so I expected boxes to be opened and my stuff to be heavily rummaged through), but I think they knew based on my past payment history I wasn't going to let it go that far, and my stuff was all still organized the way I had it. I also expected there to be evidence of bugs, spiders, rats, etc, as I had that issue in previous units at other companies, but all of my stuff was still in great shape, no dust, or signs of any pest problems, and I was very pleased.I removed my stuff July 7th, 2020 and am happy to get it all back and rummage through it again like it was Christmas lol.So in review, I first left 5 stars, changed to 1 star during a bad management era, and now changing back to 5 stars again.A note to corporate: As long as you continue to allow managers to have the discretion to work with customers without penalty on them, you'll continue to get good reviews. I know cutting some of my fees was probably due to covid, but it is a very good practice to keep in mind for the future.Thanks Stephanie, once again I appreciate you working with me and not making it difficult in the end.

Joshua DeCarlo

18:35 11 Jul 20

I use it for work purposes its clean works for me.

Timothy Robertson

15:14 11 Jul 20

Lisa Mcdonald

19:45 30 Jun 20

Stephanie was great; very professional & she went above and beyond the call of duty. She helped get my rig into position for parking & she got my rig ball unstuck from the receptacle on the tongue on the hitch. She told me to go to harbor freight (nearby) & what to get in terms of tools & liquid wrench to get it free. She also assisted me in walking to the office to sign paperwork. What a gal !!! She also counseled me to get a hitch lock to secure my hitch. She spent an hour or so working outside in the hot summer sun on my stuck hitch. A real life saver. I could not have done it by myself because I am older & have back problems. I had an outstanding experience. A#1 She also recoded the gate for me & replaced the battery because I had mistakenly gotten stuck. I hope you keep her around. She is an exceptional person, a hard worker, and pleasant to boot with a great attitude.

David Tyrone

21:56 02 Jun 20

Convenient and affordable. I had the opportunity to pick my space after they redid the parking and picked a space for ease of backing up my boat. Couldn't be happier.

Jennifer Penrod

21:23 26 May 20

The process was easy and convenient, and the employees were helpful and friendly!

Lafonda Dixon

12:20 21 May 20

Stephanie and Stacy are professional and efficient. Very nice facility. Clean and convenient to work and home. Rates are reasonable and I'm very glad to be referred here by a friend.

Benjamen Martin

20:49 13 May 20

Jonny Steele

02:24 21 Apr 20

Rebal lynn Luther

07:09 19 Apr 20

Everyone here are real nice,friendly and so helpful. The facility is always clean and safe. The restroom are always nice and clean. Big storage building for a great price.

LaWanda Hunt

20:26 14 Feb 20

Amazing service and clean facility

marc emmanuel Avenie

06:32 13 Feb 20

Me and my wife went there on Monday to see a 10x10 and the manager Will was very helpful. I will be going back at the wind of this month to rent from him. Clean units and the property was the cleanest we looked at. Thanks again Big Man

Reneithra Earl

19:24 03 Feb 20

Amazing facilities and Will is such a blessing to us all. Will recommend to my friends

Theresa Burroughs

18:23 03 Feb 20

The manager is very nice and the facility is extremly clean

Donna Wilson

17:17 03 Feb 20

I am very pleaded with Storage Sense & all the help Will has been to me!! Thank you for everything & all the years you've been of service to me!! Again Thank you Will !!!

veronica Bc dhhxjdjwoellington

12:41 31 Jan 20

I am very satisfied with the service that I received. The facility is very nice and well maintained. The manager (Will) is awesome and the customer service I received was beyond my expectations. If anyone is looking for a storage facility I highly recommend that you check out this facility.

Nic Yo

16:44 28 Jan 20

Wonderful customer service and the units are so clean. William was fantastic!!!!

Eric Johnson

20:56 25 Jan 20

management is wonderful and the storage units are absolutely clean as can be. I will recommend to friends and family. I honestly just come to talk to with Will 😂 he's a good man to talk to

josh Williams

18:11 22 Jan 20

Wonderful customer service and exceptional customer service skills by the manager. Thank you Storage Sense.

Eric Esquivel

23:26 21 Jan 20

Great location and amazing customer service. William has been nothing but kind and curtious to me and my family. I highly recommend this facility.

michaelts001

13:27 15 Jan 20

Rented truck for picking up furniture

Don Green

20:09 07 Jan 20

Wonderful experience today paying my long time friends bill who is in the hospital and William was very compassionate. I will recommend to family and friends

Nicholas Beaulieu

19:53 06 Jan 20

Moved in last week and me and my wife love it. Thank you Will and Louann for the great experience.

Ja'el S-McC

02:29 23 Dec 19

Jacob Spann

17:49 05 Dec 19

Had a great experience here at storage since even got a discount on my 1st months move in I would recommend this place to anyone!

Zach Allen

00:43 04 Dec 19

Will was fantastic, he has great customer service and made me feel welcome and important. I will recommend this facility to everyone I hear that need storage

Michelle Light

21:02 30 Nov 19

Very friendly and clean place

Francina Cole-Allen

16:41 26 Nov 19

What a blessing Will was with helping me push the dolly to my unit. I will be making him a sweet potato pie and dropping it off on Friday. Excellent customer service!!!

Tim Mc Mahon

23:44 21 Nov 19

Been parking here for years and very happy that the new management keeps an eye on everything everyday. Dropped my license outside and he called and had it returned the very next day. Thank you Will

Karen Connor Coker

23:24 19 Nov 19

great customer service and very clean property

Shannon Chance

16:48 05 Nov 19

Will has been kind and considerate on more than one occasion. He is professional and at the same time adds a personal touch. I'm very grateful! The facility is well lit, clean and easily accessible to tenants. I would highly recommend!

Tiffany Premo

18:13 30 Oct 19

Will was extremely helpful. He answered all of our questions and provided us with all the info we needed. The entire process was quick and efficient. I highly recommend!

Cassidy Mendoza

23:35 25 Oct 19

Tim was very nice and helpful, explained the whole process to me and showed the unit to me before we did any paperwork. The facility was very clean! I am very happy with my choice!

Fernando Page

19:34 24 Oct 19

Very kind and helpful everytime I need something done. We love storing here and thank you Mr. Keyes for all the hard work

Debbie Tinsley

16:45 15 Oct 19

Love it! Climate controlled and great prices. Management staff are so very helpful!!!!

Storm McCumbers

15:21 11 Oct 19

Big will (AKA Will) was the coolest. He really hooked us up with a great deal, real friendly too. I was recommended to go there and I would recommend anyone else!

zeke sharp

15:15 11 Oct 19

Will was an awesome guy

Teresa Martin

14:06 04 Oct 19

we rented 2 spaces there and the man who rented it to us was very nice and helpful. His name is Will. i recomend this place.very clean and a nice place to store our R.V. & Trailors . thank you Will for being nice and helpful.

Linda Talbott

20:14 20 Sep 19

I had a great experience with mr. Will great manager

David Sharp

16:28 12 Sep 19

Will was great and such a kind loving young man

Darrel Calloway

17:06 16 Aug 19

Great service. Excellent price. Friendly folks. What else can you ask for? Real pleasant experience after a long hot day of moving.

Kady D Little

16:22 07 Aug 19

Will has been extremely helpful with reminding me when my payment is due. I highly recommend Storage Sense. It is reasonably priced too!

Suzanna B

20:19 24 Jul 19

Awesome service from William he went above and beyond accommodating my needs for storage! Highly recommend and his cheerful personality makes it all that much easier. Thanks Will

Debra Coleman

15:56 23 Jul 19

I rented space at Storage Sense because my brother has a space there. I have been to his unit many times. It is always clean and seems very secure.Will was very courteous and helpful in obtaining my space.I would highly recommend them.

Jamie Scherer

01:15 14 Jul 19

Will is so helpful. We park 5 vehicles here in the parking storage area. Price is right and great location.

Kathy Tucker

15:04 21 Jun 19

Will was magnificent and real authentic. A genuine human being. God bless that man a real blessing he has bestowed on me and my son.

Jesse Esquivel

17:17 13 Jun 19

I must say that since we have been here he has been the best manager here. He has been extremely helpful and polite

Laura A

15:52 10 Jun 19

Hope & Faith Christian Bookstore Norma Montalvo

19:15 08 Jun 19

Very amazing and I enjoy the way the manager Will conducts his business.

Jennifer Turner

16:12 18 May 19

Very friendly, nice, and kind and very helpful!

Daniel Fulk

20:08 11 May 19

Storage Willy is one of the most professional and honest store managers you could ask for.He knows his job and how to treat people. He is the reason I chose storage sense as my storage facility. Thanks big man.😎

Louis Beasley

20:48 03 Apr 19

Kristen Chandler

13:46 18 Mar 19

Nice storage place. Staff is friendly, helpful. Everything was so clean inside and elevators with a dolly were convenient.

Lora Bartula Redden

00:12 09 Mar 19

We leased a space for our camper today. The staff is amazing, we have visited many storage facilities trying to find a space the right size for our camper and really like how friendly and anxious to help they were.We look forward to moving in!

Susan Oliver

16:22 22 Feb 19

Kimmie S

23:40 22 Aug 18

We've been renting here over 5 years, and have 2 large units. It use to be Blvd 26 storage and the manager was Michelle, never had a problem. Since changing to Storage sense, some things seemed to get better but then suddenly went downhill. I can never get logged into my account, even though I've had the same password forever. I keep getting a weird message: Oops! Invalid tenant logon credentials (-1). Then when I ask to reset the password, I get another error message that says it cannot be completed right now (or the last 3 times I've tried). Try calling them, never a human being answering, always a machine that automatically tries to link you to your accounts to pay you bill on the phone. What if I want to talk to someone? Well, press 2...okay did that. No one came on except a message machine and no one returns calls. This is insanely ridiculous. We have 4 units total for our business in the DFW area and have NEVER had this kind of problem trying to get something done. Pretty much have to physically go in to pay your bill unless you want to give your credit card info over the phone to an answering machine...no way of knowing whose listening or if it is secure. They need to fix this.

Becky Thomason- Black

12:24 09 Aug 18

Best staff and price!! It is an absolutely wonderful place if you need to store something!!!

Barb Zehar

12:47 30 Jul 18

Storage sense is a very good storage facility, it just needs to be more updated with wheelchair ramps by the loading dock.The Manager Mellisa is very knowledgeable in what she is doing, the place is well kept inside and out.

Deanna Rea

08:33 02 May 18

Polite staff

Chris Mann

23:36 08 Feb 18

Rockin Auto Transport

14:14 31 Jul 17

I love this storage location. I park several vehicles in their parking area and have an indoor storage for my daughters belongings while she is in college. Michelle is super nice and very helpful. I would recommend this place to anyone. Great price, location, security, and friendly staff. Cant get any better than this place.

Wendy C

20:17 30 Jun 17

Evelin Hernandez

15:09 04 Jun 17

Jr Rayos

21:17 08 Jun 16

The managing staff is amazing they are such a clean facility I well definitely be recommending them to all my friends thank you Blvd 26

Cale Hornsby

20:28 07 Jun 16

I've been here for at least 6 years. They are very professional. Great storage and great rates.

ALFONSO JMASS (PONCHO)

03:01 28 Nov 15

David Stoner

19:05 13 Nov 15

I have been using this for retail and storage for 6 years and we have no plans of moving anytime soon. The manager is about as good as you can get and just allows me to focus on business. I say use them for anything you can because they are worth the cost.

Elizabeth “Betsy” Wood

19:17 27 May 14

We store here!

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Find Storage Units in Richland TX

Are you a prospective mover looking for affordable storage units in Richland, TX this year? Secure and convenient, our Boulevard 26 storage facility is here to help you find storage today! Our self storage units are near Fort Worth TX and in the suburbs of Dallas TX in Richland Hills. Rent one of our drive-up storage units or an indoor, temperature-controlled storage unit to keep your belongings safe. You can rent online through our contact-free renting or visit our storage rental office on Boulevard 26 and see our self storage in person first.

Richland Hills Storage Features

What sets Storage Sense in Richland Hills TX apart from the rest in the area? Our self storage promise goes beyond the storage unit walls. We work hard to keep our storage facility secure, clean, and ready to house your items. Our affordable storage prices stay current with the industry, so you are never overpaying. Find the best storage units online, or talk with an expert today about renting storage units in Richland Hills TX. Come visit us today!

Where Is Storage Sense in Richland TX?

Our facility on Boulevard 26 is a convenient location if you need storage units near North Richland Hills TX. We sit between Richland and North Richland where Route 820 and Texas 183 meet. You can easily access us from Hurst, Watauga, and Haltom City. We are on Boulevard 26 (Grapevine Highway) across from Kroger and Dollar General.

Besides our easily accessible location, we offer many other storage features to make sure you have everything you need for successful storage. Get premium temperature-controlled storage units and vehicle storage at affordable prices not far from Forth Worth TX and Arlington TX!

Contactless Storage Rentals

We made finding affordable interior storage easy with contactless storage rentals. Browse our available storage units. Then choose to rent or reserve the one that best fits your needs. Renting completes the transaction right away while reserving has no upfront obligations. You can reserve without entering your credit card information, but you must come back to complete the payment in order to move in on your designated date. If you wish, your entire storage renting experience can be contact-free. But if you have any questions or need assistance, our on-site experts are happy to help!

Richland Hills TX Self Storage Features:

Neighborhood Friends at Storage Sense in Richland Hills

Our Richland Hills TX neighborhood has much to offer our customers moving to the area. Storage Sense makes connections with local businesses and shops that will help our customers find the solutions they need for simple storage.

Check back often to see our new neighborhood friends and what they are giving customers here at Storage Sense in Richland Hills TX. Want to join our friends’ list? Speak with the manager on-site, and start promoting your services in the community.