Storage Sense - Huntsville - Mt. Carmel

Google Rating

4.9

Based on 103 reviews

We offer more storage units at 2746 Winchester Road, New Market, AL 35761. Click Here for directions.

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Storage Sense

4.9

Based on 103 reviews

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Gary Lewis

18:11 03 Jan 23

The lady was very through telling me about the storage buildings this is the third time I have used them I will do it again if need bee.

Richard Ownbey

13:54 20 Dec 22

Ms Kay Payne was faced with abnormalities with the computer systems being worked on. And still handles it like a professional. She was very pleasant to be around.

Roxana Mehlhaff

22:24 05 Dec 22

I like facility. Ms Kay was wonderful lady to deal with. Very pleased with her and her service

Bill Carter

22:01 05 Dec 22

Kay was super nice and helpful!!

Dezi Jane

13:22 20 Nov 22

Ms Kay is so nice and very helpful which made the process quick and easy. Thank you for your help

Beth Hartmann

20:35 15 Nov 22

Kay is great! If I need storage, I'll be back!

Sam Winkelmann

23:54 08 Oct 22

Ms. Kay was extremely helpful and went above and beyond to make our experience smooth and easy!

Annette Olivio

18:10 04 Oct 22

Terry Loring

19:57 23 Sep 22

Excellent customer service!

Jeremy Beckett

16:12 17 Sep 22

Amazing Staff, Very Helpful and Experienced

Julie Parker

02:06 02 Sep 22

Jeremiah Taylor

15:20 29 Aug 22

Kay was very nice and helpful. Great customer service.

Shelia Barnes

19:15 25 Aug 22

clean and welcoming

Dos Eggies

19:14 22 Aug 22

Kay was amazing, a pleasure to work with!

Ben Roberts

16:48 19 Aug 22

Great experience. Management (Kay) is excellent.

Dan Williams

15:34 19 Aug 22

Ms. Kay is a credit to your company! I enjoyed working with her - so friendly and informative!

Carrie Power

18:06 28 Jul 22

Ms. Kay was incredibly helpful and very nice. I wish more businesses had employees as great as Ms. Kay.

Tracy Humphries

23:51 22 Jul 22

Kay went above and beyond to help us in a last minute move. She deserves 100 stars!!!

Marvin Hires

16:47 24 May 22

Working with Kay was a pleasure.. Not only was she very professional, but mixed with her exceptional personality made the transaction and whole experience very memorable.Thank you KayMarv

Unique Looney

15:44 22 Apr 22

Friendly staff, clean campus

Brittani Atwood

18:33 11 Apr 22

Kay was wonderful and so helpful, when I called to inquire and reserve a unit.

Andi Gregory

19:37 23 Mar 22

Very thorough explanation of my options and if the facility!! Great personality, so personable and caring!!

Ian Dorris

15:02 16 Mar 22

Easy, friendly, in-and-out service

Jonathan Jacob

18:24 05 Mar 22

Both the web ordering and the help of Kay were a 10/10. Great experience so far.

Collins Ngwese

18:47 15 Feb 22

Very engaging and friendly staff. Wanted to be of help to me. Took time to understand my needs. They took care of me. Ended up at MS Kay's office. Awesome job!

Kim Edwards

16:45 04 Feb 22

Mrs.Kay is so sweet and made my day with all her help and kindness I absolutely love i chose this storage place.

Rhonda Salley

17:32 27 Jan 22

Kay was very helpful and is an excellent employee so very pleasant and friendly!!!

Douglas Weeks

19:30 31 Dec 21

I had an excellent experience. Everyone is very friendly!

Bill Lee

14:22 15 Dec 21

Kay has been a wonder to work with. I enjoy stopping in and saying hi and discussing how Storage Sense can help. Great lady that I call a friend. We need more Kay's in this world

Michael hall

21:10 04 Dec 21

Mrs K was excellent and took care of me on the spot and answered all of my questions. It was a pleasure talking with her and set a great precedent for the quality of service.

Craig Stanley

20:45 30 Nov 21

Kay, over on homer Nance rd, and Tracy on winchester are amazing. The call center i spoke with before them was useless. They didnt even know the annex i am now renting existed.

Jim Raines

19:14 22 Nov 21

Kay was very helpful.

Melony Yearta

19:51 06 Nov 21

Kay Payne was very professional and courteous.

Doris Homitz

15:09 01 Nov 21

I had a great experience setting up another storage unit to rent for my travel trailer. Great customer service!

Chris Jackson

21:56 19 Oct 21

Kay payne did an excellent job. She knew exactly what was available at all locations and explained fully what could be done.

Pete Hewitt

13:28 14 Oct 21

Great people

Elizabeth Solano

12:59 31 Aug 21

When I went looking for a storage the young lady (Kay) was wonderful to deal with. My first experience with her was wonderful.

Jonathan Lam

19:53 14 Aug 21

Excellent, went above and beyond! Thank you!

Tory Tollefson

12:56 08 Aug 21

I have been more than impressed with the customer service I have received from the employees at a couple of your stores in the area. They have been courteous, friendly and extremely helpful. It is refreshing to have great customer service when in most places that seems to be a thing of the past. Chelsea was extremely helpful and friendly. I can’t say enough about the service I received.

adorable fox kin

19:40 06 Aug 21

Mrs. Kay is very sweet thank you for being helpful and having a storage unit for us.

Susan Hayes

19:40 26 Jul 21

Wonderful lady named Kay very kind and explained things to me.

Kayla

19:52 17 Jul 21

Absolutely amazing customer service

Tristan Cassidy

21:23 16 Jul 21

Kay was very helpful and personable! The process was pretty quick. I was in and out in under 15 minutes.

Yolanda petty

23:27 09 Jul 21

Kay made my experience exceptional! She is an incredibly kind and knowledgeable person. I haven’t experienced great customer service like that in a long time! Thank you Kay 🙂

Ryan Black

11:48 06 Jul 21

The lady in the office was outstanding !!! Facility was easy to access and clean.

Wesley Rambo

21:13 02 Jul 21

Good people

Bruce Woody

22:10 01 Jul 21

With low availability, Kay met all of my needs with exceptional customer service.

Tama Morgan

17:03 28 May 21

Ms. KAY WAS VERY HELPFUL, KNOWLEDGABLE AND a fast and efficient transaction. Refreshing to have such a caring individual help you. Is was 100% excellent customer service.

Robert R

02:02 25 May 21

Friendly service, well maintained property and great rates.

Matthew Harbin

22:56 19 May 21

It was awesome the manager lady was great I think her name was Miss j

Karen Campbell

16:51 05 May 21

Kay was extremely helpful for my boyfriend and I she is such a sweet person! I would recommend that facility to everyone in need of a storage unit!

Alan Langford

20:34 23 Apr 21

Clean storage and convenient to the house. Always environmentally conditioned in cold and hot weather. Our friendly manager was the best with kindness and pleasant greetings.

Char Willem

20:24 22 Apr 21

Very friendly and helpful lady who manages it.

Todd M

12:16 31 Mar 21

Never had any issues and the staff is always willing to help

Destiny Ferguson

00:00 27 Mar 21

Very kind and helpful experience!

Chris Haley

00:34 20 Mar 21

Very friendly

Jeremy Zoller

21:36 16 Feb 21

Very sweet lady, Kay, gave excellent customer service and never made me feel like I was being lied to or misled in any way. She seemed genuinely interested in helping her customer. Also, the facility seems really nice too.

Lem Myers

23:03 04 Feb 21

Nice facilities and Kay is great to work with.

Richard Pletsch

23:39 22 Jan 21

Kay was very nice and helpful. We feel like we made a great friend in her.

Bobbieo Olson

22:29 13 Jan 21

Kay the mgr. has to be the sweetest & nicest person person I have met in the short 3 months we have lived in New Market Al! We moved from Washington state in September 2020... smack dab in the middle of a pandemic...and she was so wonderful to work with and a breath of fresh air! She rocks!! The office was immaculate as was the storage unit! Great storage facility!!!!

Tim Lentine (Timmy_Boy_)

00:54 10 Jan 21

Kay was a pleasure and an absolute gem to work with! Thank you so much!

Keith Lowhorne

00:55 09 Jan 21

Employee was great to work with, courteous, informative and a believer in the brand. Made the process easy, quick and painless.

Mary Ann Rainey

21:25 07 Jan 21

Kay is very nice and knowledgeable about storage rental. She answered all my questions and let me know my stuff will be safe there.!

Casey Smith

01:13 03 Jan 21

Everything was great. The manager was very nice and helpful.

Emily Owens

17:03 30 Nov 20

Great experience!

Delois Grays

22:22 20 Nov 20

Everything Ms Kay has done for us at storage sense have been great it's my pleasure to storage with you

Jamie Haney

19:21 26 Sep 20

Ms Payne was wonderful!! She made the experience easy!!!

Andrew Barber

16:24 25 Sep 20

allyson Guerrette

20:12 16 Sep 20

The woman that assisted us was very nice and knowledgeable.

Jennifer Montgomery (Ollie's Mom)

17:35 13 Aug 20

Miss Kay in Huntsville, AL (Homer Nance Road) is a model employee and should be the basis for all current and future employees at Storage Sense!! She worked so well with us to quickly find a unit that met our needs during the MIDDLE of our move. There was no obligation for her to do so, but we are so appreciative of her kindness and cooperation. We will always make StorageSense our go-to company for our storage needs based on this experience.

Latrice Wesson

22:17 12 Aug 20

Who knew I would get such first rate and courtesy service. Surely Kay Payne could host some customer service classes. She was extremely helpful and assisted us in securing a great storage unit.

Jarvis Jamar

14:39 25 Jul 20

Ms. Payne was great in assisting me with my storage needs. She is super nice and cares about her customers. Ms. Payne is the greatest.

Monica Moody

18:47 11 Jul 20

I had the pleasure of working with Mrs. Kay Payne and she was very sweet and helpful. She got me the building size we needed and helped me choose the locks and moving supplies needed. Thank you!

Steven Brown

14:51 06 Jul 20

Kay is very pleasant and accommodating. She’s a pleasure to do business with. Would that everyone treated their customers like she does.The storage space that we rented is clean and appears to be well maintained. We are storing our household items there and think that they’ll be in good hands.Steven B

D Wurslin

22:57 03 Jul 20

I have to share that Kay Payne, the manager of Storage Sense-Mt. Carmel, is a very exceptional manager. She has taken very good care of the storage area and of everyday and monthly task.She is the nicest and sweetest woman to have been hired for this position. Thank you Kay Payne for your great work.

karen palm

15:17 03 Jul 20

Laura White

22:13 01 Jul 20

We just joined Storage Sense and we look forward to working with Ms. Kay over the next couple of months. She’s a joy on the phone and so helpful.

Michael Conniff

16:01 01 Jul 20

Clean facilities ample room to store your household items.

Insane Robertson

15:54 26 Jun 20

I just rented at this location, i am a return customer , i returned because of ms kay, a wonderful and friendly person friendly, and helpful, i recommend this location if you need storage thank you ms kay again

James Mcclure

22:16 15 May 20

Daryl Bowden

15:58 03 May 20

Jeff Quade

22:12 30 Apr 20

Great service from Kay. Wouldn’t have rented a spot there if it weren’t for her. Thanks very much.

Donna Coyne

21:30 28 Apr 20

Arnold Massey

19:37 10 Apr 20

Great experience...(return customer)

Magan Grantham

15:19 10 Apr 20

Ms. Kay is simply the sweetest soul, while also being so personable! My fiancé and I were laughing the whole time. She represents this company so well! If you need a storage locker, go rent from her!

Kathleen Hereford

21:48 26 Feb 20

Steve Bauer

17:09 26 Feb 20

Kay is always wonderful to work with and exceptionally helpful! Keep up the good work.

KatSea

23:51 18 Feb 20

Absolutely amazing customer service. Felt like I was dealing with family, but nicer lol!

stephen cantrell

13:48 18 Feb 20

I hopefully just indicated a 5 out of 5 stars possible. The web page was not real clear. Anyway, that was my intent.--- I have used the storage location on Homer Nance in Huntsville since late 2013. I currently have 6 units of various sizes. At one time I used 7 units. I have always been pleased in this facility. I have used 5x10s, 10x10s, 10x30s, and climate controlled and not controlled. I'm glad to have the units available that I need. It looks clean and laid out well and easy to access. The manager Kaye is professional and knowledgeable, helpful and obviously caring. She is consistent and attentive as to what is going on at the complex. This makes me feel safer for myself and my stuff. I think it would be hard to be this satisfied at any other complex or company. Thanks, Steve Cantrell

Scott Hudson

23:29 17 Feb 20

Renting a storage unit was a snap. Kay is wonderful and will work with you to make sure you have what you need. Thanks Kay.

Charles Clark

14:47 25 Jan 20

Our experience renting at Storage Sense has been very positive. Kay was so pleasant on the phone and in person. She made a stressful moving experience a little less stressful. Kay is a big asset to this company.

Dylan Willis

21:53 24 Jan 20

Kay Payne was a wonderful person to do buisness with, she was very polite fast and efficient, I was in and out with a affordable unit in no time! I suggest everyone come to this storage place for their storage needs!!!!!! Mnt caremel storage sense

Nathan Jenkins

01:24 27 Oct 19

Needed a storage unit and call around everywhere, Storage Sense off of Homernance Rd had a 10x20 unit available. I went by and spoke to Ms. Kay Payne and she was such a sweet lady and most helpful. She brightened my day. I was glad I chose this location.

Anthony Harris

12:29 01 Oct 19

Matt T

00:50 21 Jul 19

Ms. Kay is the best! She will take of you and make sure your belongings are secure. She watches this place like a hawk and knows anytime someone goes in or out. It is a huge weight lifted off our shoulders during the moving process to know we don’t have to worry about what we have stored here.

Charles Yarbrough

13:17 29 May 19

This place is very nice and clean customer service is great will use again..

Jason Long

16:42 14 May 19

Ms. Kay was very polite and helpful. The only reason I don't give this review 5 stars is the system Storage Sense uses now that they took over the facility was cumbersome and difficult to use making the process take longer than it should. Otherwise good transaction and happy customer!

Jonathan Hall

20:08 02 May 19

B Roberts

19:05 16 Oct 18

Excellent storage units. Manager is strick but that’s what I want. I’m paying for secure storage for my items.

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Storage Sense in Huntsville AL, Mt. Carmel

Down the street from the US Space and Rocket Center, Storage Sense in Mt. Carmel is your local storage solution. We have self storage near downtown Huntsville AL in Mt. Carmel and New Market AL. Rent an outdoor parking space for your RV or boat, or a drive up storage unit with enough room for your household storage needs. Get started with our contact free storage rentals online and start moving your gear to Storage Sense in Mt. Carmel.

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