Storage Sense

4.6

Based on 181 reviews

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Linda Bierbaum

12:59 13 Sep 23

They had great customer service! Very knowledgeable and told us everything we needed to know. Al showed us around and explained everything in detail.

Amanda Bingham

13:09 06 Sep 23

Easy and quick. Employee was very friendly and helpful

Jeff Stewart

09:23 04 Sep 23

Quick and easy

Tammy Copeland

11:54 27 Aug 23

Very polite, friendly, clean, & helpful

Eric Koponen

12:43 12 Aug 23

They always helped me when it came to my payments

Michael Miller

23:59 31 Jul 23

Good

Joseph Lelekatch

17:35 20 Jul 23

Very informative and professional. Very approachable and gave a good understanding of the units and the policies.

Benita Carter

21:46 18 Jul 23

Always kind and helpful at this location

Danielle Lena

17:30 17 Jul 23

I made an appointment to see Al. He was very friendly, informative and made sure everything was working before he left.It was a really nice experience dealing with such a nice man.

billee wilson

11:32 07 Jul 23

great customer service

April Frye

12:32 06 Jul 23

The space was nice and clean. And the staff was friendly

Mel Griffin

13:16 01 Jul 23

I actually like this place. The customer service was excellent and I will be referring friends and family

Chelsea Medlen

13:10 26 Jun 23

Booking the storage lease was super simple, they were super fast to help me with anything I need or questions I had. We will definitely continue to use this place in the future. Very polite as well.

Jacob Pratt

12:34 24 Jun 23

Overall very nice experience

Dave Howard

15:04 29 May 23

Great customer service all around very helpful

Theresa chapman

11:22 09 May 23

Great experience! Very clean! Friendly staff! Reasonable prices.

Annice Harrell

20:06 06 May 23

Storage was great. They handled me belonging very well.

mrs j

14:09 14 Apr 23

Safe and clean.

John DePoli

14:27 09 Apr 23

Great storage manager. Good sized storage rooms and doors.

Brett Wohlers

18:25 04 Apr 23

The experience is okay just too expensive

Janice Stichler

20:13 15 Mar 23

My experience was good the only thing I didn't like is not having 24 access to my unit.

Allen Kotcher

15:53 25 Jan 23

Great Customer Service

Michael P. Greene

13:32 23 Jan 23

It was Great!

Shannen B

13:59 18 Jan 23

Very friendly staff

calvin manuel

21:43 03 Jan 23

Great customer service. Lot is clean and secured

Jennifer Offerman

14:39 31 Dec 22

The new store manager had been amazing, hebhas gone anove and beyond to make sure the customers leave with a smile. Also the property is always clean.

Kevin Krot

14:16 16 Dec 22

Made an reservation on line. Received a call, and set-up appointment with Al. Went to appointment, and Al was well prepared and it went super smooth. I wish most places were as well organized, especially in the new environment. Thank you

Latina Alexander

19:57 08 Dec 22

Da Chantaux Miller Yah

21:43 11 Nov 22

All I can say is I wouldn't want to storage my things anywhere else. You'd have to experience it. Very good place to storage your belongings.

Perry Wilson

11:35 31 Oct 22

Al was very thorough and, knowledgeable.The facility is always clean and safe

Eugene Ruchala

12:27 24 Oct 22

Awesome

Jeffrey Rosinski

13:35 17 Oct 22

Had a great experience for the year I was there. Had no issues always received the best customer service.

Cathy Henson

18:50 25 Aug 22

Asst manager was very helpful and polite and made my experience very pleasant.

Lori Henry

14:51 18 Aug 22

My experience was great! I had reserved my unit and then came in and was taken cared of immediately a quick, friendly and respectful manner. Would absolutely recommend. Also if I'm in need of a storage unit again down the road I will be back!

Ray Talks

11:34 18 Aug 22

The staff were pleasant, the rates were manageable, and the facility was clean and well kept.

Sharron Berry

11:50 29 Jul 22

I took someone there would I store my things there if I had to yes

Barbara Tackett

19:53 07 Jul 22

The lady in the office was very helpful to me and my family. The storage unit was the right size for my belongings and was clean. She told us where to find it and also took me to it. Also let us use a dolly to help move my stuff from the uhaul to the unit.

Karianne Laughter

13:40 20 Jun 22

Well when I was issued a code for the gate , it didn’t work I tried so many times and as soon as i called customer service when y’all was closed they gave me another shirt code to get in instantly ! And I appreciate that !

Lola Monroe

11:57 07 Jun 22

Very helpful, quick, informative

Debbie Mcmichael

17:36 19 May 22

The associate that helped me was very nice and helpful.

Kyla Johnson

14:52 07 May 22

I made a reservation online for a small unit but when I got there I realized I need one a little bit bigger after I had already did my paperwork on the one I reserved online the store manager Gabriella was super nice and understanding about everything. She was very nice, sweet and very helpful, she even took me to go see the new unit I was getting. Thank you Gabriella for all your help today!

Zach (FrankNBury)

15:58 20 Apr 22

Great service and very helpful staff, Gabriella is doing great as the new store manager.

Shaun Perry

11:33 18 Apr 22

James Miller

13:04 02 Apr 22

Xhesi Zaimi

11:24 29 Mar 22

Great overall experience. The best part how easy it was to get in and out of the facility, either the front or the back.

Jeanne Girard

15:13 03 Mar 22

Good customer service; very clean, spacious facility.

H S

17:46 08 Feb 22

Had unit for a few years and had excellent experience and service

Andrew Robertson

16:12 01 Feb 22

Professional friendly service

Bonnie Porter

21:15 31 Jan 22

Fantastic and the lady there was very nice and answered all my questions.

Reliable Automotive

17:52 06 Jan 22

Great

Krissy Ak

20:58 22 Dec 21

Clean unit easy access

Aden Blake

20:51 22 Dec 21

They were very helpful very understanding. Especially Jude the manager she is the best.

David Cook

18:18 20 Dec 21

GREAT PLACE PEOPLE ARE THE BEST !!!!

Andrew Sevald

15:10 22 Nov 21

No problems. A+ service for 2 years.

William Dean

15:11 18 Nov 21

Jude was a very sweet lady and she helped us get the unit we needed

virginia jones

18:56 30 Oct 21

Staff was very friendly and knowledgeable

jeffrey hellems

18:37 30 Oct 21

Awesome customer service

jeff kilgore

13:03 20 Sep 21

Very nice people, good rates and easy to get in and out

G.A Dyson

17:44 03 Aug 21

I was having this wonderful conversation what the person behind the desk and our conversation, which I thought would last no more than 5 minutes actually last for about the good 30 minutes. She was telling me about all the different specials as well as other points of interest. It is that kind of personality that is lacking in business is nowadays and I enjoy the moment. Lastly this person behind the desk happens to be the manager of the facility. It is that personality that resonate especially during these uncertain times. Keep it up. And thank you for the survey. You should do this throughout the person's residency at this facility.Lastly, any new area of improvement I will suggest is to send out a reminder text, just to ensure a payment is made on the appropriate date if not sooner.

Tiffany Massey

14:57 02 Aug 21

No problems. Very nice.

Smigelski Martin

19:52 30 Jul 21

The manager is awesome. Always worked with me. Very affordable

Ashley Hufford

19:28 30 Jul 21

Had amazing experience. The manager was on top of stuff and got me moved in right away.

Richard Foster

14:17 30 Jul 21

Every time I come in the staff is always friendly and very helpful. I have not had a problem with anyone the worked there, and I have been a customer here for the last 5 years or more.

Lahoma Johnson

18:09 21 Jul 21

Very polite and understanding.

Courtney Haley

19:53 19 Jul 21

The lady was very helpful with drilling my lock off since I lost my keys.

Christopher Darnell

18:08 19 Jul 21

Nice

Denise Cooper

17:31 05 Jul 21

Great service

Deanna Allison

12:10 05 Jul 21

I love the staff, they are more then helpful, caring and understanding, responsible and fair

Kelley Jo Stephens Allen

16:07 01 Jul 21

Will rent here again. Love this place.

No Name

13:19 01 Jul 21

The staff was amazing! Very helpful and professional. definitely will be recommending you to family& friends:)Thank you

Damian Iacovacci

02:25 18 Jun 21

Great customer service !!! I love their positive and polite attitudes. I would definitely use them again if I needed.

Shavonna Wilkins

13:52 07 Jun 21

Had no issues. Cheap price and the staff were excellent

Ronnie Smith

09:28 15 May 21

Great customer service

Ms Robinson

14:48 14 May 21

Great ladies at the counter, easy transaction, good discounts and deals

Circle Tech

09:32 14 May 21

Good storage unit for business owners.

Patricia Guzman

17:20 08 May 21

Store Mgr was professional and courteous.She showed me various options and helped me to find something within my budget.

jacqueline estes

21:14 29 Apr 21

I rented my unit online everything was pretty user friendly for the most part. I got a call from a woman who worked there she followed up to make sure everything went good. Let me choose my gate code & some other info. It was good to still speak to someone after doing things online.

Bryan Bussell

20:07 27 Apr 21

Malik Harvey

19:28 13 Apr 21

Had great conversation with store manager Jude. She exuded great energy! The storage units I were shown looked well maintained. I feel at ease with my purchase.

Cj Thompson

19:20 13 Apr 21

Great experience even better staff

betty boop

06:42 11 Apr 21

Ruth Cancel

18:23 08 Apr 21

The receptionist was very kind courteous helpful and considerate

Biggz Morgan

20:48 06 Apr 21

Very professional and polite

Mark Davis

20:20 01 Apr 21

Jude,Was very friendly, knowledgeable, and professional. It's as almost if I were having a conversation with an old friend.This was my first experience renting a storage facility and I really did not know what to expect. Jude's friendliness and knowledge to point things out and ask my needs of what I would place in storage was very helpful in selecting the size and whether or not I would need a climate control unit.I most certainly would recommend my friends, family, or anyone that lives in the area of Storage Sense in Wayne, Michigan to stop by and visit Jude. She'll certainly make you feel at ease and down home.

Why Ask

16:20 01 Apr 21

My mother is a long time customer i love this place wouldnt go anywhere different.

Areli

03:24 31 Mar 21

My experience with storage sense has been wonderful. Its everything i was looking for to store my things. It was clean, dry, and climate controlled with ample room. Management was professional and kind. She answered all of my questions too. I felt like my belongings were very secure with a key code to pass the gate as well as to enter the building and a special lock on top of that. This location was nice. Plus i could make online payments as well. First storage for a few months- simple to use. It was great! Thank you 😊

Robert Smith

15:28 30 Mar 21

Easy in and out the lot Well secured the people are great to deal with very helpful

Jessica Jenkins

12:49 27 Mar 21

The staff is outstanding! Jude was a pleasure to work with, always answered all my questions and very friendly. I appreciate all the help that was provided. Thank you!

Torrey Cooper

12:24 16 Mar 21

Customer service was amazing

Jay F

19:40 15 Mar 21

I've had the best experience at this facility the customer service of Property manager outweighs any other storage facility I used

jay heynow

19:38 15 Mar 21

Jewell Hockenhull Jr

20:05 26 Feb 21

This is the BEST place hands down. I went to this location and was met by Jude who was so warm and welcoming and answered all my questions regarding a unit. She was so informative and even took me on a mini tour of the facility. I felt like a celebrity if only for the short time I was there. So if you ever need an affordable unit please come here and ask for Jude. She is INCREDIBLE and will take great care of you amd your storage needs!

Jenny J

16:11 22 Feb 21

Jude is always sning and friendly and has excellent customer service. The switch to a bigger unit was smooth n easy. I've always loved the service I receive from storage sense.They are always clean and even if not available to answer phone if left a message I always get a call back or email back if I email. Love my experience with you guys . Thanks so much

Deborah Rivers

22:21 11 Jan 21

Very good storage company, very clean, never had any problems. Very nice people in the office as well!!

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Find Storage Units in Wayne MI

Rent our storage units in Wayne MI near Westland & Romulus. Storage Sense on Michigan Avenue has you covered when looking for storage units to rent. Find storage space indoor for keepsakes and sensitive items or rent a self storage you can easily pull the moving truck up to. Ready to rent? Rent online with our contact free rental process and see the advantage of secure storage in Wayne MI.

Storage Sense in Wayne MI offers solutions for small business owners. Reserve a unit to protect your marketing materials or your extra inventory. Stop in to talk with our manager on-site professional storage options for businesses. Come find affordable storage units in Wayne, MI today!

Storage Features at Storage Sense in Wayne MI

We are excited to serve our community! Did you know Storage Sense received the 2019 Best of Wayne Award? We are dedicated to making storage rentals easy when you need them. Our staff is knowledgeable about their storage units as well as the surrounding area.

We can recommend the right tools for storage and a convenient local moving company. Talk with our local Storage Sense professionals today!

Wayne MI is a city located in Wayne County between Westland, MI, and Romulus, MI. Our Storage Sense location on Michigan Avenue is safe and secure for all the surrounding areas. We are a short drive away from Detroit Metropolitan Wayne County Airport which makes it that much easier to get your belongings as you head to the next business meeting or vacation. Make our Wayne MI storage location your go-to solution the next time you need space!

Driving Directions to Storage Sense Wayne MI

Storage Auctions in Wayne MI

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Storage auctions will be held online at Storage Auctions.