Storage Sense - Lansing - N Aurelius

Google Rating

4.8

Based on 329 reviews

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Storage Sense

4.8

Based on 329 reviews

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Angela Pozos

12:48 06 Dec 22

Was great manager super friendly and fast

Alana Thurman

21:17 05 Dec 22

Jennifer was such a sweet heart! We are tight on money and she was able to get us a 50% off discount on first months rent that dropped the initial price! She's super sweet and great customer service! 10/10 will definitely recommend

Sharon Snyder

00:25 01 Dec 22

This is the only storage I would ever use. I trust Jennifer, the manager. She is friendly, helpful, and understanding. They are open convenient hours and in a good location.

Sylvia Shawana

18:58 30 Nov 22

I've been using their services for some time and have referred family and friends since they have great deals and are always polite and helpful. Thanks guys

Jake Houghton

16:03 30 Nov 22

They treated me great, they were quick and respectful.

Darren Tews

13:09 29 Nov 22

Management was great to work with and the rentals were clean.

Anne Monica

21:15 25 Nov 22

Maira was exceptionally professional and pleasant doing business. My daughter and I were impressed with the customer service we received. Prices are reasonable.

Amaris Dixon

20:48 25 Nov 22

Maira Hoyt was excellent and very helpful. Very nice customer service. Pricing was good too.

Dustin Farrington

13:11 22 Nov 22

The staff was very helpful and the storage unit was great!

Rob Sutton

14:35 18 Nov 22

Friendly staff. Seems like they want my money every month. What is up with that? Just joking, I needed a place to hold building materials. The location worked well and the storage sense employees have been more than helpful! Thank you!

Maximilian Cancino

21:49 17 Nov 22

It a friendly place and very helpful in sharing information when asked. Clean and well kept. The manager Jennifer was kind and friendly. Would recommend this place to family and friends.give them 4 stars.

Olivia Hodge

21:52 16 Nov 22

Love love love the employees here. Very courteous and considerate

Joey Royston II

21:04 16 Nov 22

Management was great. Very polite, conversational, and a over all great experience and will recommend anyone and everyone to this location.Thanks again Jennifer!

Sammy Weed

17:56 14 Nov 22

Great experience! Jennifer was very knowledgeable and friendly, left very satisfied, and the place was spotless, very neat and organized!

Elizabeth Newberry

22:56 12 Nov 22

The ladies that work at storage sense are very friendly and knowledgeable. Very helpful and courteous. Like doing business with them. Thank You so much.

Roy Osterhout

16:33 12 Nov 22

Jennifer Mitchell

22:09 02 Nov 22

This is the 2nd time I've needed to use them and so easy to deal with and the storage areas are clean and dry! Highly recommend! So friendly!

Constancia Bozzo

21:20 30 Oct 22

They're so friendly and the storage units are clean.

Heather Haag

14:59 26 Oct 22

Nate was very helpful and explained the lease agreement very well.

Marc Van Gulick

06:52 22 Oct 22

The staff was really friendly

Danielle Marriott

18:34 14 Oct 22

The unit was clean and easy to access. The people working there were always very friendly.

Oattie G

19:54 06 Oct 22

Very helpful and great customer service.

Angela Jenks

19:24 30 Sep 22

I had to change sizes of unit and it was easy and quick. Very friendly service

Colleen Mohre

18:09 23 Sep 22

Great people to deal with.

Shy Smoov

20:55 15 Sep 22

Great customer service!

Krista Roland

21:50 09 Sep 22

Jennifer was super nice and helpful!

Lexie Hopman

14:37 07 Sep 22

Josh Gomez

13:03 30 Aug 22

Great nice staff

S G

11:39 18 Aug 22

Signing up for a unit was quick and easy. Everything was straight forward. I like the flexibility of a month to month agreement. Even though the rent is a tiny bit higher than some places, I feel it's worth it for the safety and security offered here.

Tony Magyar

21:30 08 Aug 22

Explained everything very well

Rebecca Stewart

16:55 29 Jul 22

Friendly staff, easy access to our unit.

Pimpfresh Todeath

03:11 27 Jul 22

The lady at the desk at the aurelius location in Lansing MI helped me find exactly what I needed.very friendly and helpful.

Dana Nzerem

17:15 23 Jul 22

Jennifer was so accommodating and kind when it came to leasing a storage unit. She made me feel more relaxed about all the issues we encountered due to her quick problem solving skills. She made my experience more enjoyable

Chelsea Parris

15:40 15 Jul 22

Jennifer gave me all the information I needed and more, very quickly took care of me, and was very helpful! Thank you!!

Charles Bailey

18:55 14 Jul 22

Very nice

Brandi Dickerson

18:55 14 Jul 22

Wonderful friendly customer service

Brodee Gillam

00:31 14 Jul 22

Jennifer is wonderful! Thank you for all your help!!

Jeanette Claudio

12:05 11 Jul 22

She was very knowledgeable and helpful quick to help me with my needs of storage and stuff She was friendly and very organized and sensitive to my needs

Ramona Green

20:11 08 Jul 22

I’m a retuning customer and was pleased by the advantage afforded to me. I am happy I returned!

Kylie Nicole

18:25 30 Jun 22

Jennifer was really helpful and I would definitely recommend to a friend!

Ana Gray

15:19 20 Jun 22

Very welcoming. Talks with staff feels like you’ve known them forever.

Anatol Tolchinsky

14:36 18 Jun 22

Des was super friendly and helpful. She took the time to answer my questions and provided a great customer experience! I would recommend her and this facilty to anyone who is looking for storage in the area.

Liz Dyer

22:55 13 Jun 22

GREAT staff, support and location

Stephen Toler

04:05 11 Jun 22

Love the customer service

ajm-kohaku

21:17 06 Jun 22

Jennifer was very professional and ensured I got the right size storage for my needs.

Rebecca David

14:23 31 May 22

Very friendly

Elizabeth Newberry

12:03 30 May 22

AU MetalMental

23:31 29 May 22

Best and very affordable.

Chris Burch

19:06 28 May 22

Desire was very informative and plesent to talk with

Becky Gomez

04:17 25 May 22

We were greeted as soon as we entered the facility right away they found our information on the unit we were going to rent. She took us to see the unit to make sure it was the size we had reserved and if we thought our things would fit. We came back filled out the paperwork we were explained the fees the due date. Received the lock and welcome package. We were told the hours of office and storage area. If we have any questions feel free to call the office and speak with Desire or someone else that is available. Thank You

Tammey White

18:10 23 May 22

The customer service rep was very nice and knowledgeable! Great servce.

steve lockhart

23:44 21 May 22

Awesome service fantastic 👏

Mar

23:08 18 May 22

Daniel Blanchard

15:25 18 May 22

Very polite girls, very professional ,very helpful

Juanita Longoria

20:51 09 May 22

Wonderful, The girls were very helpful!!

Roy Osterhout

21:17 06 May 22

Friendly helpful staff. Clean units.

Jeffrey Moran

14:01 05 May 22

The manager here was the most helpful person and they handle everything super well while also providing excellent service

Ruth Barranco

18:29 03 May 22

Absolutely great service

Jasmine Pratt

12:38 03 May 22

Kayla Stokes

18:00 29 Apr 22

Amazing

Stefano Robertson

18:56 27 Apr 22

Jennifer and Desire are the best; very helpful

Carrie Miller

18:16 27 Apr 22

Desire and jennifer are amazing!! They did everything to make sure i had a unit i needed. If i ever need a unit i will be right back here. Thank you for everything!!

Aaron Hipshier

20:49 25 Apr 22

Great customer care, patient and helpful staff. Im very happy with my unit!

Christian Black

11:21 15 Apr 22

Great very friendly

Juju Marshall

02:09 14 Apr 22

Very pleasant young ladies in the office took great care of me! Will do business here again. No doubt, I would definitely refer ppl.

PerfectMsS3

19:12 09 Apr 22

Customer service is fantastic. The assistant manager is wonderful to work with. Thank you for everything 🌞

None Atall

13:55 06 Apr 22

Other than pricing I have no problem with it. Idk prices any place else I just don’t like paying that kind of money every month to store stuff. Have to do what you have to do though.

Mike Stahl

17:09 05 Apr 22

Lady was very helpful

Zach Rodriguez

18:21 04 Apr 22

Awesome people to work with! Thanks!

Alexis Schaberg

20:22 31 Mar 22

The lady's here where so amazing and helped us with everything we need. The moving matters we needed where very reasonable and priced similar to other places.

Jazzmine Snell

16:03 31 Mar 22

Very nice people and professional

Jim Stuckey

14:00 31 Mar 22

Storage unit worked great for what I needed

James Bradley Bagaloff

15:34 30 Mar 22

Jay May

17:22 26 Mar 22

Desire was amazing! I went in knowing nothing, and she helped me every step of the way. She went above and beyond for my needs. The whole process was smooth. I viewed both the 5x10 and 10x10. The storage spaces are very clean. If you are looking for a personal experience and a great price this is the place! Thank you again!!

Gregory Terry

18:13 19 Mar 22

Tara Montgomery

14:58 19 Mar 22

Shellie Hodson

19:01 18 Mar 22

Jennifer was amazing. She answered all my questions.

Eric Shields

15:21 18 Mar 22

Jennifer is an excellent multitasker! Very smooth process.

Freakshow Filmfestival

13:20 12 Feb 22

The staff is friendly and a great help. My problems towards the end is the wood on the inside starts to crumble and I had like wood crumbs all over my stuff and is now in my van I have to clean out. Also I am not sure how the cotton fluff from the cottonwood trees got in there but there was alot. What also bugged me was we had a foot of snow fall, although they plowed, all the doors were covered with snow, so all of us customers had to bring our own shovels to clear the snow away from our doors. That irked me because rent was raised like $25 (I go from $198 to $225 and now I have to shovel out my door to move stuff out.). Also, it's great there are gutters to keep the water off the roof, but there was ice built up, that's a slip and fall waiting to happen. Seriously, I am trying to move a small couch by myself and I have to worry about the ice as I am trying to lift it onto my van. I have to worry about ice as I am lifting a bunk bed frame.Overall it's not a bad place to rent from but the end of this year there were problems. I had 2 locks on my door for years and out of the blue I get a call that says I need to remove the 2nd lock or be charged $35, so I had to leave home and get it off, which is something because I had that unit for like 3 years and nothing was said before then.

IreneS Easterling

23:16 09 Feb 22

Just rented today. Very nice. No problems.

joy epps

19:59 08 Feb 22

Jennifer was very helpful getting me the unit that best fit my needs.

Andrea L

20:29 27 Jan 22

Jennifer and Desire have been extremely helpful and professional so far. I only just moved into a unit but so far I'm impressed.

Danielle Marriott

00:17 26 Jan 22

Jennifer was excellent, very friendly, explained everything, answered all of our questions then showed us the space even though the snow was pretty bad.

Greg Williams

22:47 12 Jan 22

Very pleasant and knowledgeable service.

D Ray

05:08 27 Dec 21

Jodi Gilroy

21:28 24 Dec 21

Jennifer was welcoming and made it easy to find my unit. She has a kind, welcome disposition and responds promptly to inquiries.With the gated area you know that your storage unit is secure.

Zandra

17:40 16 Dec 21

Fast and easy transaction. The Manager was friendly and went over everything with a clear understanding. Great experience!

Holly Henderson

10:55 13 Dec 21

Jennifer was professional, friendly, & accommodating. I felt welcomed and valued as a new customer.

Joe Campanella

05:28 11 Dec 21

We had an absolutely amazing experience here trying to rent a space for my fathers belongings. I know it sounds strange to hear that from a storage rental company but the store manager was so nice, empathetic and just…human. Really made a stressful day for me quite a bit better! And the storage garage is large enough to fit everything we needed. Definitely recommended!

Mary Stephens

12:55 10 Dec 21

No problems. 24/7 access

Hakim

19:15 01 Dec 21

Nicole Ballinger

02:34 26 Nov 21

I rented a storage unit for 4 months and My things were safe. The first day had my bf lock my unit and it wasnt locked correctly so I was notified the following day about it so that I could come and correctly lock my unit. Thanks for letting me know about that!

Harlie Buckenberger

18:38 09 Nov 21

Clean nice management.

Darryl Fleming

21:04 03 Nov 21

Carl Grace

19:48 29 Oct 21

Had a great experience will recommend all my friends

Tera Easton

18:20 27 Oct 21

Great experience. Will recommend

John Velten (JohnBoy)

18:23 23 Oct 21

5/5 👌👍

Byrd Tann

18:15 23 Oct 21

Jennifer Howell is awesome great to work with!!

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Storage Sense in Lansing, MI on North Aurelius

Looking for affordable options for storage near Lansing, MI? Storage Sense on North Aurelius Road is here to help. Whether you are a new mover or longterm resident of Lansing, Storage Sense provides affordable storage options that can meet your needs and help you keep your belongings safely near you. Ready to get started? Rent online today and you can complete the entire storage process online.

Self Storage Features

Storage Auctions in Lansing, MI, on North Aurelius Road

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Storage auctions will be held online at Storage Auctions.