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Storage Sense

4.7

Based on 206 reviews

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Lisa DuBois

16:15 28 Nov 23

My experience has been so good the week that I have my storage unit and I would definitely recommend you to someone looking for a storage unit.

Anna hendrickson

14:22 24 Nov 23

Very easy to work with, friendly staff, nice safe units. I was very comfortable storing my things there.

Jason Taylor

15:39 20 Nov 23

Nice clean and secure facility. Price kept increasing and mandatory insurance are a negative.

misty robinson

13:15 09 Nov 23

Very courteous and knowledgeable. I was in and out with a storage unit with absolutely no problems. The sales lady was vey professional.

Sally Allen

15:46 06 Nov 23

Everyone was great to work with! So helpful😀

Allen Johnson

15:43 04 Nov 23

Easy rental process, clean facility, and friendly staff.

Krysten Payne

11:18 03 Nov 23

I’ve had my storage unit for two years and they were very nice!

Kathy Stone

01:51 28 Oct 23

Storage Sense is very welcoming and gives great customer service. I like the great package you put together every time I rent a new unit. We had forgot a lock and wouldn't you know it, there was one in our paperwork thank you!

Brigitte Stevens

13:32 24 Oct 23

Ladies in the office are very nice and helpful. Super clean.

Thrift And Recycle

12:05 21 Oct 23

Staff is always friendly and helpful. Storage units are always clean and storage units are easily accessible.

Chan Flemister

11:03 19 Oct 23

Having short notice, Heather at the W. Mich location was accommodating and assisted with my needs to safely secure my belongings.

Margorie Walz

23:00 05 Oct 23

Very friendly and fast service.

Danielle Champion

15:51 29 Sep 23

Very friendly staff. Clean storage units. Fast and easy renting.

Pamela Thurston

11:30 28 Sep 23

The person I talked to on the phone was very helpful. Will definitely let people know about this unit

Daniel M.

15:14 22 Sep 23

No hassle and very community like feel to the way they do things.

Danielle O'dell

15:40 20 Sep 23

Heather was very helpful and friendly. Highly recommend

Ld Nebelung jr

20:50 18 Sep 23

I called to inquire about a storage unit and Heather was more than helpful and informative she was actually fantastic and getting me set up with my new unit today. I will definitely give her five stars. Thanks again

Cheryl Gilmore

19:19 12 Sep 23

Very clean, well maintained, secure. We had no problems for the time we used the facility.

Candice Savoie

14:01 09 Sep 23

Very helpful staff. I’ve rented 5 years ago and was just as satisfied then as I am now. Thank you

Samantha Miller

11:04 09 Sep 23

I reserved a unit online, which was very simple to do. Then they reached out to me and gave me further instructions on how to complete my unit rental. I have stored my things here before and was very happy with the price and safety of my belongings, which is why I chose storage sense again and will always recommend to my friends and family.

Ann Jermeay

13:11 29 Aug 23

It was very easy to get a unit. And I'm very happy with the prize.

Kashell Reed

03:30 26 Aug 23

I rented at this location previously under a different name (A&W storage, excellent) and now again, although there was confusion on my pass code when first entering my experience has been pleasant compared to another storage facility that would always have odd business hours.

kasey willis

22:11 22 Aug 23

They have great customer service and they make everything very easy for you. They have it set up so that you can purchase online and get your storage unit immediately. You don’t have to do anything extra

Joe Herndon

14:11 17 Aug 23

Very easy to complete online and was able to access my unit within 10 minutes - thanks!

Janice Patton

20:22 03 Aug 23

Easy setup thru the internet with first month free.

Jason Gibson

00:51 01 Aug 23

Really helpful and very friendly service:)

Fallon Walker

20:36 28 Jul 23

The ladies in the office were friendly and very helpful! They were knowledgeable about what they were doing!

Susan Murphy

14:22 26 Jul 23

My second time using this facility. Staff is great. Units are clean. Area is well maintained.

Brandon Valentine

19:20 22 Jul 23

Heather was incredibly helpful throughout the process. Super patient & reliable!!

Richard Ward

18:37 21 Jul 23

Since I lasted rated storage since they contacted me about the issue I had been unhappy about.they resolved it to my full satisfaction and definitely kept me as a loyal customer.I appreciate the honesty and willingness to explain how I misunderstood.Thanks guys!!

Robert Haire

12:48 17 Jun 23

Very friendly service and easy access

Luvone Willis

11:28 13 Jun 23

Storage Sense is an AMAZING company to work with! Customer service is outstanding!!

Pamela Adams

15:10 09 Jun 23

I have found when I email Storage Sense with a question I usually don't get a reply. Count on Storage Sense to raise rates any time they can.

Glenn Biggs

15:02 03 Jun 23

Wonderful service

Caleb Scott

18:13 31 May 23

Sean was great and was able to get everything started over the phone and Heather followed up with some further information and documents needed.

Eboni Selby

11:39 29 May 23

Unfortunately I forgot her name. But the lady I talked to was patient, informative, and very respectful! Would absolutely recommend!

Bill Brophy

04:49 05 May 23

Heather Davis

16:09 01 May 23

Great place to store my bike easy access well lit and heater and even has outletsHeather was amazing to deal with!!

Greg Vancalbergh

11:52 26 Apr 23

Heather was awesome to work with! Very organized, well lit and clean facility. Very happy with our choice of storage facilities!

Fritz Leutheuser

07:17 22 Apr 23

Nice clean facility. Excellent management!

Ed White

21:17 12 Apr 23

Flawless..great clean facility

Lisa Taylor

11:25 12 Apr 23

Great customer service. Peace of mind with secure entry way. Ease of moving in or out.

Beckitt LePeak

13:56 07 Apr 23

Very friendly and helpful!

Shawn Miller

21:57 30 Mar 23

Professional, Clean, Lock and storage was ready to go.🤩

Ashley Waters

20:10 24 Mar 23

She was very helpful

Russell Youngdahl

12:17 01 Mar 23

Safe, secure, accessible. Good payment app. Friendly, informed staff.

Chris Lowe

00:27 22 Feb 23

Easy and stress free move in. Friendly and helpful office manager. (Heather) They provide a lock for your unit which is yours to keep..which I thought was awesome since I always have had to buy one at other storage facilities. Wish I had rented from this place sooner! I recommend Storage Sense over the competition.

Sierra Chaney

23:07 17 Feb 23

Super easy to communicate with them! Very convenient hours of access for my fellow workaholics!

Lissa Strodtbeck

15:11 03 Feb 23

It was so easy picking out a storage unit and renting it online. Then, I was contacted by Heather from Storage Sense personally and she helped me finish the process and personally and gave me helpful information and tips for me as a new renter. She was great!

Theresa Robe

17:07 01 Feb 23

Everyone in the office is very nice. Everyone always has a smile.

Francisco Alvayero

19:02 30 Dec 22

Great place I loved it. Very clean and spacious!

Robert Wicht

17:37 12 Dec 22

The entire process was easy, the staff that I dealt with was great, the facility was clean and easy to get in and out.

Stephen Houser

22:37 28 Nov 22

Heather in Jackson MI. Was extremely courteous and helpful, very professional.

Onlinemarketingbarber Thomas

12:55 16 Nov 22

Young Lady name is Heather waited on me and let me say this. She so amazing patient and welcoming. I appreciate this kind of service. Would recommend anyone to store there bike boats etc. In a heat controlled storage unit.

Yalonda Taylor

01:27 06 Nov 22

Ashleigh Palmer

13:18 02 Nov 22

Very polite efficient and kind and clean

Peter Stencel

13:57 03 Oct 22

Both James and Heather are Extremely professional. Very neat and nice facility.

Dan Laird

20:34 29 Sep 22

Good experience. Fast easy . Friendly staff. Clean units.

kimmie sue conley

16:22 27 Sep 22

Very Nice workers,I love this place, great priceI rate a 5 star also recommend to others.you have your own get in and out code. Lots of cameras I feel safe when here alone.Great price for a big unit. Let's not forget the office they have lacks boxes out of coffee candy water.whats not To love.so If you need a storage unit This is The best place to store your stuff.Give them A try.

phil greiner

16:35 16 Sep 22

Heather Davis is kind and gave me an awesome experience. I will recommend storage sense to everyone.

lindsay hetherington

22:39 09 Sep 22

I experienced great customer service. Heather runs that store incredibly, she has heart of gold, and that combination is tough to find together in this day and age.

Brandi K

20:13 09 Sep 22

I had the pleasure of meeting Heather today. She was extremely helpful and took her time showing me different options for me to rent.Her customer service is why I elected to rent from your company.

Sarahlynn Kelly

05:42 01 Sep 22

Expensive but nice, clean and secure. Staff are friendly. The rates change with availability, and rented unit costs go up a few times a year. Most units are climate controlled and come in a variety of square feet to meet your needs. They also have indoor and outdoor storage parking spaces, and outdoor drive up units as well. This is also a Uhaul pickup and drop off location.

Scott Zeiger

16:23 28 Aug 22

Extremely helpful, very professional, went above and beyond.

Stoner Watch Productions

23:01 10 Aug 22

Nice staff, clean facility, only downside is no power to the storage unit

It'sjustme

02:28 10 Aug 22

Always polite, professional, and quick service

Roderick Lutz

15:29 28 Jul 22

Heather was great and help get the unit

Nisi rowe

12:01 01 Jul 22

It’s was welcoming

Di'Juarie Jordan

13:10 16 Jun 22

I love the security of the place, it was always kept so clean, staff is always friendly and extremely helpful!

Steven Vicari

14:22 06 Jun 22

Easy access and good communication. Located in a convenient location. Plus office kept us updated on maintenance. This is from short term experience

Samantha Ross

13:10 28 May 22

Heather provided wonderful customer service!!!Secure facility, great location.Thank you Heather 😁

Jake Robison

13:23 24 May 22

Good storage and clean facility. Too expensive.

Chris Sword

18:52 02 May 22

Very friendly staff. Always sent birthday cards to me on my birthday. Would rent from them again if the need arises

Jay Tothek

03:05 29 Apr 22

Fast service and answered all my questions and even made sure that I could access my storage unit at the times that are best for me and my work schedule.

James Plachta

19:02 28 Apr 22

Great service. Great communication and attention throughout.

RONALD MARKOWSKI

13:59 26 Apr 22

The staff were VERY helpful informative and polite. Facility was outstading!!!! and easy to manuver!!

Charra Bennett-Hammett

13:44 05 Apr 22

I love storage sense, they have an excellent storage facility and it is nice and clean and easily accessible when I need it. My only complaint is that they have very little space available so when I need it to store my car around November I am almost always scrambling to be able to get a space before they are gone.

Donna Harper

21:55 30 Mar 22

Polite n helpful to the point

nancy diangelo

16:31 25 Mar 22

Have rented from storage sense a couple of different times and was happy each time

Aaron Martz

20:48 17 Mar 22

Easy check in, mostly easy moving of furniture. Entry door into the stage building could be much larger and taller, I had trouble with a few pieces of furniture

Cara Gandy

13:25 16 Mar 22

Heather was amazing to communicate with and meet our families needs when moving my grandparents back up from Florida! She was kind, understanding and very accommodating! Our family definitely will refer business to them! Thank you Heather!

Chris Myers (Spidey)

15:38 16 Feb 22

There is a decent step up from the ground to the sidewalk to the door, making it pretty hard to roll things in and out of storage. Car security gate has been broken or wide open a couple of times, making me nervous about the security of the place. A+ for cleanliness though.

Brent Yarger

14:31 15 Feb 22

Great climate control units and convenient location. Large units available for those that need a bit of extra room to maneuver within the units.

Leigh Leigh

14:19 15 Feb 22

Jamie Glaspie

22:08 08 Feb 22

Very nice professional STAFF

Connie Rupert

21:46 24 Jan 22

The people in the office are the best always have a smile and are so helpful this is the best storage place in jackson

Rachel Lennox

18:07 12 Jan 22

Very friendly people and very understanding as well!

Aaron Christopher Klee

23:50 06 Jan 22

Nice facility, helpful staff

Larry B.

02:16 31 Dec 21

Storage is good, clean and accessible. The only concern I have is if someone leaves in the middle of the month, they are not reimbursed for the unused portion of payment.

Devin Garcia

22:47 14 Nov 21

I moved from Nashville TN, and needed a place to store my things in a temperature controlled unit. Storage sense had one of the best rates around and provided great customer experience.

Michael Buckley

12:22 05 Nov 21

Slow computer not withstanding, Heather was very thorough and pleasant. Being a returning customer made the process much easier.

Heather Perez

23:32 03 Nov 21

Steven Garrison

18:09 23 Oct 21

Heather was very professional, positive, and helpful. A great experience.

Kings kettle

17:24 21 Oct 21

Heather was so nice and made it easy to rent with

jeremey gallaway

00:02 12 Oct 21

Charlotte Crandall

18:15 05 Oct 21

The unit I had used was climate controlled. The unit was clean & dry the whole time I had used.The office personnel were very polite, professional and were willing to answer any wI had. I will recommend this company to anyone who wants to store the belongings for a short or long time.Charlotte Crandall

Terry Gerth

12:57 01 Oct 21

Straight forward. Provided options. Not complicated.

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Storage Sense™ in Jackson MI on West Michigan Avenue

Need storage supplies? Purchase them during move in!

Can self storage help you? Storage Sense in Jackson MI has a solution for every move! Store inside with one of our indoor storage units or drive up to a temperature controlled storage unit. Our West Michigan Avenue storage facility now offers indoor temperature-controlled parking as well! The options are endless at Storage Sense on West Michigan Avenue. Down the road from the Jackson County Airport, Storage Sense is a convenient local storage facility near you. Rent online today!

Self Storage Features We Offer

Outdoor parking spaces and peace of mind are just a few ways we help our customers in Jackson MI. Storage Sense on West Michigan Avenue is here to help our local customers in Jackson County. We provide a variety of storage features meant to set your mind at ease and keep your belongings safe while under our roof.

Take a look around our facility before renting by setting up a tour with our on-site professionals.

Storing in Jackson MI

Our self storage facility is neighbors with Jackson County Airport. We are an easy storage location for those traveling from center city Jackson MI to students coming from Jackson College in Summit Township. Stop by today to find storage where you live. Moving to Jackson MI? Check out our mover’s guide!

Storage Sense in Jackson MI is in between Legends Manufacturing and Northwest Tool & Machine. When you are looking for storage close to home our location on West Michigan Avenue is ready to be of service. Our storage office is located down the street from I-94, so accessing your storage unit at our location is simple and easy.

Driving Directions to Storage Sense on West Michigan Avenue

Storage Auctions in Jackson MI

Auctions of storage units occur after fulfilling the state lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Storage auctions will be held online at Storage Auctions.